Data Administrator
2 weeks ago
Techbuyer is a market leader in the refurbished IT hardware sector. We have over 17 years of success behind us, revenues over £50 million, and locations in the UK, USA, Australia, New Zealand, France & Germany. Our increase in headcount has averaged over 23% for the last three years, and we’re one of the fastest growing companies in our industry. In 2021 alone numerous awards were achieved which are a reflection of our dedicated teams, including the Queen’s Award for international trade.
**The Role**:
We are looking for someone with a strong work ethic to join our Customer Service team. We have a fast-paced team environment where the ability to engage with colleagues and customers alike is paramount. We have a professional but down to earth and hardworking environment, in which you will be working mainly alongside the Sales teams to process orders and answer incoming customer communications.
**Role Responsibilities**:
- Sales order processing and data entry with excellent attention to detail
- Creating and maintaining excellent relationships with customers
- Discussing and understanding orders requirements with both colleagues and customers to ensure we meet the client’s request
- Dealing with couriers and outgoing/ incoming delivery enquiries
- Assisting other departments regarding the sales process and to resolve any post-sales issues for customers
- Verifying the validity of customer information
**Essential role requirements**:
- Attention to detail
- Computer literacy
- Accuracy when inputting data
- A methodical approach to problem solving and ability to use your own initiative
- Ability to use your time wisely and efficiently
- Ability to work under pressure
- Excellent communication skills
**Desirable Skills and Personal Qualities**:
- Confident, professional manner
- A happy and relaxed attitude
- Previous Sales or Sales Support experience would be an advantage but to reiterate, not a necessity
- An understanding of the Sales process, in particular that of the IT industry - again, this is desirable but not necessary.
- A ‘can do, no quit’ attitude is most welcome
- Using good judgement and professionalism to build relationships with customers and colleagues
- Easy-going and good humoured
- Enjoy working in a busy and energetic environment
- Knowledge of NetSuite
**Benefits**:
- Competitive Salary
- Private Healthcare
- Pension
- Free Flu Vac and Eye Tests
- Cycle to Work Scheme
- Tech Scheme
- Life and Critical Illness Insurance
- Regular Social Events
- Structured Induction Programme
**Note**:
All applicants selected for this position will need to pass reference & security checks to qualify for employment with Techbuyer.
**Job Types**: Full-time, Permanent
**Salary**: From £20,592.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime
Ability to commute/relocate:
- Harrogate, HG2 8PB: reliably commute or plan to relocate before starting work (preferred)
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