Technical Author

**Technical Author**

**Aberystwyth**

**20981/512**

**Remote Working**

**£40,000-£43,000 + excellent benefits**

**This thriving Mid-Wales manufacturer is looking to further strengthen their existing manufacturing and technical team including logistics and stores. Your main purpose is to develop comprehensive documentation for new and existing products throughproactive collaboration with R&D, Process Engineering and FoH teams. The Technical Writer will develop a deep understanding of the products to translate complex product information into professional user-friendly content. Responsibility for producing clear,concise, complete, documentation free from technical and grammatical errors, that complies with internal standards, National and International standards, whilst meeting the needs of the target audience, turning insights into language that sets our users upfor success. Reports to the Principal Process Engineer.**

**Role & Responsibilities**:

- Developing User Manuals, and Quick Start Guides for ABER's electronic instrumentation.
- Research, outline, write, and edit new and existing content, working closely across departments to understand project requirements.
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralised storage.
- Research, create, and maintain information architecture templates that uphold organisational and legal standards, and allow for easy data migration.
- Evaluate current content and develop innovative approaches for improvement.
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.

**Knowledge, Skills & Experience**:

- Degree in a relevant technical field.
- Industry experience as an effective technical writer.
- Previous experience writing and publishing technical Journal articles, procedural material, website help and FAQ's for multiple audiences
- The ability to read and understand complex Engineering Drawings and Specifications.
- Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content.
- Superior written and verbal communication skills, with the ability to proofread
- Proven ability to handle multiple projects simultaneously, with an eye for prioritisation
- Firm understanding of the systems development life cycle (SDLC)
- Professional certification in technical communication - desirable.
- Experience using XML tools to create documentation - desirable.
- Experience in CCMS platforms - desirable.

**Benefits Package**:

- £40,000-£43,000
- Remote Working (on site twice per month)
- Pension scheme - 11%
- Company shares
- Bonus based on profit and performance
- Plus further benefits