Home Care Assistant

Company Description

Home Instead Senior Care is the world’s leading provider of non-medical care and companionship services for older people. We are a business with over 20 years’ experience in the delivery of exceptional levels of care to people in their own homes. All our care visits are a minimum of one hour to fully ensure that our Carers have lots of time to carry out meaningful care visits and to build a really positive relationship with your clients. Our Carer training is award winning with an industry-leading reputation, in addition we offer ongoing training and development opportunities to develop our own Team members to go on to have greater career opportunities with us in the long term.

We match our Care Assistants to each client based on mutual interests, values and personal characteristics, we find this helps to build bonds of trust and enable our committed team to provide a highly personalised support service. At Home Instead we pride ourselves on the delivery of exceptional levels of customer care and are extremely proud to be recognised as having more CQC outstanding ratings than any other UK based homecare provider.

**Job Description**:
We are looking for people with kind, compassionate hearts who want to make a true difference to the quality of life of our clients as we expand our team in** Stoke Newington.** Every one of our clients is unique and special, the joy and comfort our clients receive from one of our Carer’s visiting them makes this an incredibly rewarding job.

Being a key worker has never been a more worthwhile job offering high levels of job security and lots of opportunities to develop a lasting career in a sector that is seeing unprecedented growth and guaranteed earning potential.

As our clients live in their own homes, they need care visits that work around their lifestyle, we do not offer 24/7 care and generally calls are carried out between 7.30am and 10pm, as such was can offer our Care Assistants a wide range of shifts to meet their needs too

Home Instead offers great rates of pay and the support of a friendly and professional office team. All you need is a passion for supporting others and pride yourself on delivering an outstanding service. You will be reliable, trustworthy and respectful. You will enjoy building professional friendships and to be comfortable with spending time in the company of others.

As well as gaining fulfilment for yourself, you will be really helping to reduce periods of loneliness and making a huge difference, your visits are so important to our clients.

**Primary Responsibilities**
- Reflect the core values of Home Instead Senior Care
- Contribute to a positive living environment to enhance a client’s quality of life
- Document daily activities and report any significant changes in a client’s needs or living conditions
- Maintain regular communication with line manager and office staff

**Companionship Services** which could include, but are not limited to:

- Offer companionship and conversation
- Monitor diet and eating
- Stimulate and encourage through a variety of activities (for example clothing selection, hobbies and crafts)
- Arrange and provide reminders for appointments, activities and outings
- Help with travel arrangements
- Assist with walking (lending an arm to steady)
- Accompany to appointments and social events (for example visiting friends or family, lunch, club meetings)

**Home Help Services** which could include, but are not limited to:

- Run errands / collect prescriptions etc
- Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms, kitchens, washing and ironing, taking out rubbish, caring for houseplants etc.)
- Organise and tidy cupboards and check food expiry dates
- Plan prepare and tidy away meals
- Answer the door
- Assist with pet care
- Supervise home maintenance
- Help with shopping and oversee home deliveries

**Personal Care Services** which could include, but are not limited to:

- Provide medication reminders
- Help with bathing, dressing and grooming
- Help with continence care
- Assist to eat and drink
- Provide Dementia / Alzheimer care
- Provide respite / convalescence care
- Assist with morning/wake up and or evening/tuck in

**Essential Criteria**
- A passion for supporting others and pride yourself on delivering an outstanding service
- Ability to treat and care for clients and their property with dignity and respect
- Ability to listen, communicate clearly and build professional relationships with clients and their families in a friendly and pleasant manner
- Respect for people with different backgrounds and beliefs to your own and who may have a range of medical conditions. Commitment to non-discriminatory care practice
- Willing to seek guidance when needed and follow instructions
- You must be reliable, trustworthy and an excellent time keeper

**Qualifications**:

- Willingness to travel to clients homes
- You will be required