Training Assistant
1 day ago
We are working with a fast-growing, award winning technology company based in Morley, Leeds. They are looking for aTraining Assistant to join their brilliant team.
This is a great opportunity to be part of a rapidly growing market leader. Working in one of the most vital parts of the organisation, the support team is the first point of call for an 8,000+ customer base (and growing). The aim of the support team isto make customers feel part of the team, working closely together to empower customers to ensure they get the most from the company products.
As the Training Assistant you'll be responsible for: -- Delivering remote webinar training to customers
- Creation and maintaining of external and internal training material
- Adhoc onsite training
- Identify knowledge gaps through demand analysis and develop training plans
- Keeping up to date with products and services
- Proactive, efficient, and able to work independently
- Strong sense of customer service
- Good organisational skills
- Ability to multitask
- Confident in dealing and speaking with customers in a polite, courteous, and professional manner
Salary is negotiable. Hours are Monday to Friday 8.30am - 5pm
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