Research Administrator

**AWESOME OPPORTUNITY**:_**Research Administrator**_

**Full time or Part time**

Pier Health has an exciting opportunity for a hardworking, enthusiastic, and innovative Research Administrator to join our friendly Primary Care Network.

**Why Pier?**

We’re growing our clinical and non-clinical teams to wrap additional support around our GP practices. With mental health nurses/assistants, dietetics, social prescribing, frailty liaison and enhanced Care Home support, on-site pharmacy; paramedic homebound support, first contact physiotherapy and some brilliant community partners across our patch, we’re excited to see that by reducing red tape and working in a truly multi-disciplinary way, we’re reducing GP workload while improving outcomes for our patients.

We believe strongly that diversity of background, thought and experience across Pier Health leads to better outcomes for our patients and more positive employee experiences and we are actively working towards this.

We offer flexible working and NHS pension scheme as standard.

**Research Administrator Job Description and Person Specification**

**Job title**

Research Administrator

**Line manager**

Operations Director

**Hours per week**

Full time Or Part Time

**Job summary**

**Generic responsibilities**

**Equality, Diversity and Inclusion**

A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons - it improves operational effectiveness, it is morally the right thing to do and it is required by law.

**Safety, Health, Environment and Fire (SHEF)**

This PCN is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety.

The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

**Confidentiality**

The PCN and associated practices are committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.

It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff protect patient information and provide a confidential service.

**Quality and Continuous Improvement (CI)**

To preserve and improve the quality of PCN outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

The responsibility for this rests with everyone working within the PCN and practices to look for opportunities to improve quality and share good practice and to discuss highlight and work with the team to create opportunities to improve patient care.

Pier Health Group continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

**Learning and development**

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by their manager. It is an expectation for this post holder to assess and discuss their own learning needs and once agreed undertake learning as appropriate

The post holder will disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g.