Customer Service Coordinator
4 days ago
**Position Summary**:
**Logistics done differently.**
We need someone that has a passion for speaking to people and not be scared of juggling various tasks at any one time. If this sounds like something for you then read on
**Pay, benefits and more**:
We’re looking to offer a salary of up £30,000 per annum depending on experience. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as cycle to work scheme, a workplace pension and many other perks.
**What you’ll do on a typical day**:
- Distributing Daily Reports
- Dealing with day-to-day transport issues from drivers at delivery points to the customer chasing up ETA’s and requesting information.
- Proactively seek to prevent issues and when issues do arise, find out-the-box solutions to keep our service levels running to the highest possible level
- Supporting with Payroll and HR admin duties for the Soprema contractWorking closely with and supporting the Transport team dedicated to the Soprema contract
**What you need to succeed at XPO**:
- Previous experience in a Transport environment is advantageous
- Be honest, reliable, flexible, and focussed
- Excellent communication skills in all forms & at all levelsWorking experience of Microsoft packages such as Microsoft Word and Excel
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