Team Leader

**Job overview**

Looking for a rewarding and fulfilling vocation, why not join our Northern Health Care? Mental Health Support Workers are the heart of our services where every day will be different and you will make it special by supporting persons with learning disabilities, mental health illnesses and autism to improve their lives and live independently.

We provide mental health recovery services across many regions within the UK.

Our services consist of support living and community outreach services which provide our residents and service users with access to 24 hr support from experienced clinical and support staff.

**Main duties of the job**

**What we are looking for**

We are currently recruiting an enthusiastic and motivated Team Leader to join our team in Wallasey. You will be committed and have the values, passion, and determination in
**_putting people first_**, whilst supporting lives of people with a learning disability or mental health illness.

It can be quite challenging at times, but the rewards are truly amazing to see our residents improving with the support we provide

As a Team Leader, you will be supporting our service users whilst working closely with your team of Support Workers to ensure they are providing the necessary support to our residents as part of their rehabilitation. Previous experience of working with vulnerable adults with learning disabilities or a mental health illness will be beneficial for this position.

As part of this role you will work closely with a variety of colleagues and support staff to prioritise outcome-focused support to our customers.

If you have previous experience as a Support Worker or Team Leader and are looking for that next step, then this could be the next role for you.

**Working for our organisation**

**Your key attributes**
- ** Must have the right to work in the UK.**:

- Our values - positive, respectful, open and honest, understanding and dedicated.
- Supportive, empathetic and a positive role model to residents and staff

**Hours of work**

The role is a full-time position working 38.5 hours per week. This role requires a level of flexibility as you’ll be working on a day shift pattern rational 7 days per week, including weekends.

**Where you'll be working**

Your location will be Holly Court, Wallasey, CH45 5DQ

**In return, you’ll receive**
- Hourly rate of £11.50
- ** Employee benefits**
- Company pension scheme and contribution.
- Enhanced overtime rate.
- Enhanced maternity, paternity and adoption pay.
- The equivalent of 33 days annual leave (inc. Bank Holidays).
- Free enhanced Disclosure Barring Scheme (DBS).
- Free car parking at the majority of our services
- ** Career development & Training**
- Career development and recognition scheme.
- Train towards NVQ in Health and Social Care.
- Induction and buddy programme.
- Apprenticeships route
- ** Awards and recognition**
- Refer a friend scheme with Care Friends
- Employee recognition scheme.
- Annual employee awards.
- Monthly NHC Values Champion Awards
- ** Employee Wellbeing**
- Flexible working week (option of working 3 days on 4 days off; part time and full time opportunities) option of 8am-4pm or 9am-5pm Monday to Friday if salaried).
- Free Employee Assistance Programme with Health Assured - offering holistic solutions, physiotherapy, wellbeing support & Advice.
- Optional healthcare cover with Sovereign Healthcare, including dental, optical, prescriptions, and physiotherapy.
- Site Wellbeing budget.
- Access to discounted products and services through the Blue Light Card scheme.

**Detailed job description and main responsibilities**

**Your Responsibilities**
- To work alongside the Service Manager and the team members in the day-to-day-running of the service
- Ensure duties are allocated to team members effectively and safely whilst on duty
- Support service users with day to day activities enabling them to be able to live a full and as independent life as possible.
- Ensuring that our service users are at the heart of everything we do.
- Support service users whilst taking of prescribed medication.
- Supervise support workers in the delivery and support to our service users.
- Be flexible to provide support in out of hours should the service requires this
- Working positively and collaboratively with other colleagues within the team
- Support your own staff team to maintain effective professional relationships with service users, their families, colleagues, and other key stakeholders
- Work within and implement our policy and procedure, including confidentiality and safeguarding.
- Escalate as appropriate any concerns or issues in a timely manner.
- Ensure service user records are maintained and kept up to date whilst reporting in a factual and ‘person centred’ approach.
- Ideally, you will have gained previous experience and have a good understanding of mental health rehabilitation or have gained your level 2 or 3 in Health and Social Care.

**Person