Credit Controller

2 weeks ago

Bury, United Kingdom Crown Gas & Power Full time

**Crown Gas & Power is a business gas supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% biogas, utility connections and our first-class customer service**.

Since our inception in 2001, our people have put all their energy into providing gas to businesses across the UK. We encourage everyone in the business to share their ideas, successes and struggles to help achieve a common goal. Our culture is based around open doors and friendly faces and our people are honest, welcoming and relaxed. We are looking to hire likeminded people to join a business that is working hard to make a difference in our industry.

**Benefits**
- 25 days holiday
- Yearly bonus
- Flexitime
- Onsite gym
- Free parking
- Paid social events
- Mental health support
- Childcare vouchers

**Role & responsibilities**

Our Credit Control team has a requirement for a new Credit Controller with a primary function of collecting debts through a first-class customer service. As an independent energy provider, our strength is in the quality of our service reflected in the knowledge and enthusiasm of our staff.

**Responsibilities will include**
- Responsible for own ledger ensuring all customers adhere to their payment terms
- Develop relationships with customers and solving any queries concerning their accounts
- Recovering outstanding debt by means of repetitive chasing
- Identify and monitoring customers who pose a financial risk to the customer
- Send overdue customers for disconnection whilst working within strict credit control processes
- Identifying ways in which the current processes and procedures can be improved
- Adhoc reporting
- Admin duties

**Preferred skills**
- Self-motivated
- Excellent verbal and written communication skills
- Good arithmetic skills
- Computer literate with moderate Excel and strong Outlook skills
- Excellent attention to detail
- Good at working as part of a team and individually
- Excellent organisational and time management skills

**Advantageous skills**
- Industry experience.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Bury: reliably commute or plan to relocate before starting work (required)

**Experience**:

- collections: 2 years (required)

Work Location: In person

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