Housekeeping Supervisor

IND01

**De Vere Latimer Estate**:
Latimer Estate is full of history, and has a reputation for being a “secret home” of Britain when it was a top secret centre for military intelligence in World War II. But it’s no secret now that working at Latimer Estate means career opportunities, training and development as we offer a fantastic range of roles in our newly refurbished hotel. Working with a diverse range of clients and guests means we regularly have opportunities in departments such as conference, events & banqueting, bars & restaurants, reception, weddings, housekeeping, and grounds and maintenance to name a few.

Our team at Latimer Estate has a strong of mission and purpose, and we know how to say thank you to our colleagues for working hard: ice creams in hot weather, afternoon tea treats for teams and Easter family parties are just some of the ways we show our appreciation. We also offer subsidised transport to the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe.

**Housekeeping Supervisor**:
**What is the main purpose of the role?**

Your responsibilities include assisting the Head Housekeeper in the management, preparation, set up and service of the Hotel (including Health & Safety and COSHH procedures) through maintaining and improving the standards and quality of service.
You will clean and service bedrooms and public areas as required and assist with counting and logging laundry and raising collection sheets for the Laundry company.

You will support the Head Housekeeper in delegating tasks, motivating the team, identifying training needs and assisting in their on going personal development.

You will be expected to handle all guest needs, enquiries, Lost Property enquiries, requests and complaints where appropriate in a prompt and efficient manner.

We are looking for someone that has previous experience as a supervisor in a guest facing role within hotels. Ideally this would have been in a front facing 5 star luxury environment.
To be successful in this role, you will have an eye for detail and be meticulous in your work, leading by example.

**Benefits**:
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues.

That’s why we are proud to offer the following benefits for the role of Housekeeping Supervisor.
- £12.00 per hour
- 31days holiday each year (increasing annually up to 33 days)
- An additional paid day off for your birthday, with a £20 love to shop voucher to celebrate the occasion
- Venue closure over the Christmas period
- Complimentary 2 nights stay in a De Vere property to celebrate your employment anniversary, with additional monetary rewards for long service milestones
- Competitive colleague and friends & family rates for overnight stays at De Vere properties, with 50% discount on Food & Beverage
- Monthly colleague recognition through our You Are De Vere rewards programme
- Complimentary use of the Leisure Club facilities
- Access to our Exclusively Yours Benefits portal, which includes discounts on retail, travel and leisure activities
- Excellent career progression and training opportunities, including access to Apprenticeship programmes and study support
- Access to Hospitality Action, our Employee Assistance Programme with 24/7 health and wellbeing support
- Use of Wagestream financial wellbeing platform, allowing instant access to your pay
- Regular team appreciation events, including a Christmas & Summer party
- Free meals on duty in our colleague dining facilities
- Company Life Assurance scheme