F&b Assistant

4 days ago

Newcastle upon Tyne, United Kingdom Gainford Hotels. Full time

**You must be free for immediate start and Fully Flexible with hours midweek and weekends.**

As a Food and Beverage Assistant you’ll be working over breakfast, lunch and dinner service of a busy hotel. Being in a customer-facing role means being on show: we want you to look smart and exude confidence, so our guests feel they’re in safe hands

It’s a great role for meeting people, so good communication skills and a genuine interest in guest conversation will help to boost your job satisfaction

Implement the consistent delivery of superior customer service

Ensure that the department creates a professional impression to customers and team members

Welcome and greet our guests and provide excellent guest service by understanding the needs of the guest and acting on these needs promptly, effectively and with confidence

Work within the team on duty to ensure that all company standards are met. Your responsibility is to ensure that each guest has a problem free visit without any issues so they can relax and enjoy their time with us

Responsibility must be taken for any problems or queries that arise during your shift, to either resolve them yourself or seek assistance from the Manager on duty

Go out of your way to help our customers and colleagues alike

Have the ability to work as a team and work in a fast paced, exciting environment

Be confident and self-motivated, demonstrate a passionate commitment to the business

Be able to communicate well with people of all levels

Look smart - wear your uniform with pride

Be ready to jump into other ad-hoc duties when your colleagues need your help

Always follow our safety procedures

You’ll need to be flexible in terms of the hours you work

**Job Type**: Part-time

**Salary**: £9.50 per hour

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- catering: 1 year (preferred)
- Hospitality: 1 year (required)
- Customer service: 1 year (required)
- Bartending: 1 year (preferred)

Application deadline: 21/12/2021

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