Part-time Client Relations Advisor

4 days ago


Stockport, United Kingdom Edengreave Limited Full time

**Client Relations Advisor - Part-Time - Stockport**

**Duties: -**
- Being the 1st point of contact speaking to clients providing a full professional service.
- Answering of incoming calls efficiently.
- Pro-actively speaking to third parties for redemption figures.
- Updating the management system with any notes and amend any details where necessary.
- General administration duties.
- Resolving customer issues and dealing with complaints.
- Keeping customers and third parties updated with processes.

**Essential: -**
- Previous experience in a customer service role i.e., retail or office-based customer service.
- Good Education (GCSE/A-Level equivalent)
- Excellent written and verbal skills.
- Confident over the phone.
- Team Player

**Benefits: -**
- 23 days holiday plus bank holidays - pro rata
- Full training on inception.
- Career development.
- Annual review.
- All equipment provided.
- Death in Service Benefit
- Discounts for restaurants, shops, and health clubs

Hours of work - Mon-Fri Minimum 16 hours

Salary £18k-£21k depending on experience - Pro-Rata

**Job Types**: Part-time, Permanent
Part-time hours: 16-26 per week

**Salary**: £18,000.00-£21,000.00 per year

**Benefits**:

- Casual dress
- Flexible schedule
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

Reference ID: JL/1357



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