Restaurant Supervisor

2 weeks ago


London, United Kingdom La mia Mamma - restaurant Full time

La Mia Mamma and Made in Italy are looking for an experienced and passionate **Restaurant Supervisor** to join our growing team. You will support the Restaurant Manager in leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience across our restaurants.
- La Mia Mamma is more than just a restaurant - it’s a celebration of authentic Italian cuisine. Each season, we welcome real Italian mammas from different regions of Italy to cook their traditional dishes and share their stories with our guests._
- Made in Italy is a traditional Italian pizzeria known for its cozy atmosphere, high-quality ingredients, and true Italian hospitality._

**What We’re Looking For**
- At least **2 years of experience** in a similar supervisory role within the hospitality industry
- Strong leadership and communication skills
- A genuine passion for Italian food and culture
- A proactive, hands-on attitude with a guest-first mindset
- Solid knowledge of London’s vibrant restaurant scene and customer expectations
- Ability to support the team, manage shifts, and handle customer feedback professionally
- Fluent English (Italian is a plus)

**Your Key Responsibilities**
- Support the Restaurant Manager with daily operations
- Lead and motivate the front-of-house team
- Deliver consistent, high-quality service to ensure a memorable dining experience
- Train and mentor new team members
- Monitor staff performance and ensure company standards are met
- Assist in managing reservations, floor plans, and guest satisfaction
- Help drive team morale and a positive workplace culture

**What We Offer**
- Competitive salary, based on your experience
- Minimum 28 days of paid holiday
- Training and ongoing support to help you grow
- A dynamic, multicultural work environment
- The opportunity to be part of a unique and authentic Italian dining concept

**Job Types**: Full-time, Part-time, Permanent

Pay: £13.00-£15.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift

Ability to commute/relocate:

- London SW3 5EL: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- First-Line Managers: 1 year (preferred)



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