Maintenance Person

**Job Title**:Maintenance Person

**Department**:Maintenance

**Reporting To**:Maintenance Manager

**Primary Job Purpose**:
An exciting opportunity has arisen for a Maintenance Person to join our Maintenance Team. The successful applicant will assist in maintaining the resort to its highest standard through both planned and reactive maintenance, whilst adhering to Health and Safety and other legal requirements. Supporting the needs of the guests and clients in order to provide safety and the best guest experience.

**About The Role**

**Roles and Responsibilities**
- Adhere to company policies and procedures and legislation relating to Health and Safety.
- Communicate maintenance information and issues to the Maintenance Manager on a daily basis.
- Take instruction from the Maintenance Manager regarding any improvements to be made throughout the hotel complex.
- Assist the Maintenance Manager with ensuring the employer property buildings and grounds are kept up
- Follow maintenance schedules as instructed by the Maintenance Manager
- Respond to emergency calls for maintenance issues
- Perform troubleshooting to solve minor repair issues
- Ensure as part of the Maintenance team, you attend internal and external training on an on-going basis, complying with Health and Safety requirements in all areas
- Ensure effective communication and good relations between the Maintenance team and other departments in the hotel.
- Maintain a clean and tidy work area.
- Inform the Maintenance Supervisor of any major defects in the building, plant or equipment, which could affect the successful running of the hotel.
- Perform all duties and responsibilities in a timely manner and to a high standard.

This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.

**Key Skills**
- Knowledge of maintenance procedures
- Understanding of how things work
- Ability to follow a maintenance schedule
- Ability to lift heavy loads
- Physical agility
- Manual dexterity
- Excellent attention to detail.
- Excellent communication and numerical skills.
- Excellent timekeeping and reliability
- Ability to use a range of power and hand tools.
- Ability to problem solve.
- Painting and Decorating
- Ability to work well as part of team or alone.
- Excellent organisational skills
- Ability to work to deadlines
- Ability to indoors and outdoors in all types of weather.

**All staff Key Performance Measures**

Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.
- To focus on the guest experience at all times and continually strive to delight time after time
- To see each guest as part of a long-term relationship not a onetime event
- To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
- To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
- To encourage our team to contribute to excellent working conditions for all
- To gain a reputation for delivering financial performance and being consumed and enthralled about business.

**Benefits**

LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:

- Discounts across the resort, including family and friends
- Free onsite parking
- Progression and career development opportunities.
- Pension Scheme
- Free staff meals
- Free gym membership
- Access to wellness programmes
- Share of Resort’s service charges on monthly basis
- Extra days holiday after 2 years
**Skills required**
- Ability to work to deadlines and highly organised
- High standards of work
- Great attention to detail
- Reliable and able to work under pressure.
- Able to work as a team or alone
- Able to follow and read instructions and work to a maintenance schedule.
- Physically agile with ability to lift heavy objects
- Manual dexterity with ability to use power and hand tools
- Flexible approach to work
- Problem solving
- Thrives on routine daily tasks
**Attitude**
- Positive can-do attitude
- Conscientious
- Motivated

**Required Criteria**
- Willingness to undertake further training.
- Basic training in Health and Safety including COSHH (Control of Substances Hazardous to Health)
- Manual Handling
- Knowledge of general building maintenance of fixtures and fittings
- Experience of working both indoors and outdoors in all types of weather

**Desired Criteria**
- GCSE English and Maths grade 4/C or above
- Hospitality or construction experience.

**Skills Needed**

**About The Company**

**About Us**

**Langstone Quays Resor**t sits on the beautiful and historic Chichester harbour, on the northern tip of Hayling Island in the heart of the **Hampshire coast