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Customer Service Assistant

2 weeks ago


Stone, United Kingdom Proactive Personnel Ltd Full time

We are looking for an experienced Customer Service Assistant to join our clients growing team. Do you want to work for a well established company who supports their staff? CLICK APPLY TODAY

Whats in it for you:

- £28,000 - £30,000 based on experienced
- 8:30 - 5:00 Monday to Friday
- Sociable hours
- Annual salary increase
- Personal performance bonus
- Salary reviews
- Government Pension to be enrolled after 3 months
- Company Healthcare option after successful probation (6 months)
- 25 days holiday entitlement working days plus public holidays

What we are looking for:

- An enthusiastic team member
- Someone who is work driven and looking to progress
- A team player
- Experience within a similar role
- Air freight knowledge/experience - beneficial
- Transport experience - desirable but not essential

What the job entails:

- Handling air freight, road freight and sea freight bookings
- Placing bookings for container loads online with shipping lines through the inhouse system
- Arranging customs entries
- Tracking jobs from start to finish
- Raising jobs within the internal system, updating information
- Import and Export customs clearance via internal system/
- Checking commercial documentation
- Liaising with shipping lines, hauliers, customers, other staff
- Tracking containers
- Inputting sales / accruals into system
- Participating in operational meetings

**Want to know more? call the office today and ask for Lauren.