Health Care Assistant/phlebotomist

13 hours ago

Bristol, United Kingdom The Orchard Medical Centre Full time

The following are the core responsibilities of the HCA. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: It is anticipated HCPs will develop skills in respecting patient/clients rights, preferences, choices, culture, identity, communication, Health and Safety and promoting health. - To be aware of maintaining patient/client confidentiality at all times. - Will not undertake any task or element of care until he/she has been assessed as competent by an appropriately trained registered nurse.
- To act as a chaperone as required to GPs/Nursing Team. - To maintain standards of organisation in the treatment, practice and GP rooms. - To assist in general nursing duties on completion of a training programme and the successful assessment of a set standard competency level and under the supervision of Practice Nursing Team, i.e. hypertension, ear syringing, spirometry, dressings, all eligible vaccinations, delegated activities from specialist clinics e.g.

foot assessments for diabetes, urine testing, weight/height, blood pressure measurements, ECG recording, phlebotomy. - To prepare/assist the GPs in minor surgery. - To be responsible for the correct maintenance, cleaning and disposal of surgical equipment. - To be responsible for the re-stocking of all clinical areas and maintaining a stock rotation system.
- To ensure that drug/vaccine refrigerator/s are running at the correct temperature on a daily basis and maintain the Vaccine Cold Chain. - Be aware and maintain standards of Infection control. - Instruct patients in appropriate techniques or tasks. - To behave in a professional manner at all times, being aware of how attitudes and personal behaviour can impact on patient/client care and the team as a whole.
- To work within a multi-professional team and with patient/client valuing and respecting diversity, rights and beliefs when different from ones own. To interact in a professional manner and effectively within the team. - Report immediately to a member of clinical staff or Senior Manager any acts of omission or error to safeguard the interests of the patient/client. - To present her/himself at all times in a manner that is open and honest and will work in partnership with patients, clients, colleagues and the general public to enhance confidence, competence and best practice.
- To deal, at all times, politely and respectfully using civilised language and behaviour, with all patients, client and colleagues. Aggressive, abusive, threatening or violent behaviour is not accepted. - To present a caring and efficient image and to present her/himself in a reasonable way, with due regard to social acceptability, tidiness and personal hygiene. - To wear the agreed uniform in a clean and presentable condition with safe and suitable footwear.

The uniform will comply with Health and Safety, Infection Control guidelines. Jewellery will be kept to a minimum. - Maintain accurate clinical records in conjunction with extant legislation - Ensure read codes and templates are used effectively - Support the team in dealing with clinical emergencies - Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.

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