Receptionist

3 days ago

BurtonOnTrent, United Kingdom Midlands Partnership NHS Foundation Trust Full time

At MPFT we pride ourselves on staff wellbeing and development and can we offer you:

- Our SOOTHE resources - supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent.
- Counselling support and lifestyle information with advice on a variety of personal matters
- “In our Gift” providing a platform for your voice to be heard to inform change
- The opportunity to purchase additional annual leave
- Opportunities for flexible working (depending on the role)
- Career development opportunities and coaching plus access to in house training programs
- Innovative research training program entitled STARS (Supporting the advancement of Research Skills)
- Child Care Vouchers Scheme
- Recognition and engagement through our staff LOVE awards, LOVE long service awards and Staff Engagement Surveys
- NHS discounts available via the Blue Card and Red Guava schemes

We currently have an exciting opportunity for a receptionist to join our CAMHS team based in Burton.

The post holder will be required to utilise a personal computer for word processing and database management.

As a person, you will need to be self-motivated, with the ability to prioritise your daily workload whilst also managing your working time effectively. You will be able work independently as well as being a good team player, with excellent communication and accuracy skills.

Midlands Partnership NHS Foundation Trust (MPFT) is an award winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.
- To provide general administrative services to support the smooth running of clinical services including:
1.1. Typing letters and reports
1.3. Preparing letters for external posting (letters in envelopes, franking)
1.5. Uploading paper documents onto the RiO clinical system.
1.6. To prepare paperwork/information for health promotion events including campaigns and service
promotion within a variety of mediums, particularly utilising virtual platforms such as websites and
social media
1.7. Making bookings and cancellations e.g. training places, rooms and interpreters.
1.8. Receive, sort and distribute internal and external mail.
1.9. Monitoring of an individual or team inbox and sign post accordingly
1.10. To deal professionally and promptly with telephone enquiries, taking and processing messages
accurately and adhering to relevant policies and procedures.
1.11. Dealing with patient/public enquires about services - liaising with professionals where required
and escalate as appropriate.
1.12. Providing cover for other administrative colleagues during staff absence

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