Enforcement Agent

**Job Title**:Enforcement Agent

**Location**:Medway & Canterbury Kent

**Salary**:£27,000 per annum (plus uncapped commission)

**Job Type**:Permanent and Self Employed Opportunities Available.

**Hours**:Full-time. 40 hours per week. Flexibility to plan your working day.

**The Role**:
As an Enforcement Agent, you will be responsible for recovering unpaid debts including Council Tax, Non Domestic Rates, Road Traffic PCNs and Court Fines, on behalf of our clients. The role entails visiting debtors, discussing their accounts, and negotiating suitable payment solutions. Your role is vital to ensuring a fair and effective debt resolution.

**Key Responsibilities**:

- Visiting residential and commercial properties to recover outstanding debt.
- Negotiating repayment plans or collecting full payments
- Explaining the purpose of your visit and offering solutions within legal and company guidelines
- Establishing the debtors financial circumstances, capturing key income and employment information
- Managing your own case portfolio and adhering to timescales
- Maintaining detailed records and reporting accurate data
- Organising and supervising the removal of goods in circumstances where debt cannot be recovered

**What We’re Looking For**:

- Strong interpersonal and negotiation skills
- Resilience and ability to handle challenging conversations
- Self-motivated, with excellent time management and organisation skills
- Target and results driven
- Experience in the debt collection or Enforcement industry is desirable.
- Experience of a target-driven role, lone-working or within the field is also desirable.

**What We Offer (N.B. Permanent Staff)**:

- **Competitive salary** - £27,000 basic salary per annum
- **Commission -**Uncapped commission opportunities based on performance.
- **Training and Qualifications -**Comprehensive training, including the TCoG Level 2 Qualification and a dedicated mentor in the field, ensuring you meet all legal and professional requirements.
- **Certification -**Support with obtaining and renewing your Enforcement Agent Certification.
- **Flexible Working -**40 hours per week (over five days) with flexibility to plan each day to suit your lifestyle
- **Company Vehicle -**Fully expensed vehicle provided and available for personal use.
- **Annual Leave Allowance -**Generous annual leave allowance with average commission payments payable for up to 20 days per annum.
- **Company Pension Scheme -**Contributions to a workplace pension, helping you plan for a secure financial future.
- **Eye Care Vouchers -**Receive support with the cost of eye tests to keep you performing at your best.

**Essential Requirements**:

- **Security Screening -**You must pass a BPSS (Baseline Personnel Security Screening) prior to an offer of employment. This check verifies identity, UK Right to Work, employment history and unspent criminal convictions.
- **Driving License -**A full UK driving license is essential for the role.

**Available Locations**:

- Yorkshire (BD,LS,WF,HX,HD,OL,S)
- North London (HA,EN,E,N,IG)
- Grimsby and Lincolnshire (DN,LN)
- Lancashire and Cumbria (CA/LA)
- Portsmouth and Brighton (BN/PO)
- Medway and Canterbury Kent (ME/CT)
- Nottingham, Derby and Leicester (LE/NG/DE)

**About Us**:
Established since 1959, Jacobs Enforcement is a trusted leader in professional enforcement services, working collaboratively with over 185 Local Authorities across England and Wales and are the primary contractor in Wales for HMCTS. With a commitment to recovering outstanding debt ethically and effectively, we deliver exceptional results, adhering to both legal and professional standards.

We are committed to supporting our team’s development while fostering a forward-thinking approach to innovation. By combining cutting-edge technology with a commitment to exceptional service, we ensure both our clients and employees thrive in a rapidly evolving industry.

Our Company Values (Fairness, Advancement, Collaboration and Excellence) shape and underpin the foundations of everything we do - from our relationships with debtors and clients to how we develop, manage, recognise and reward our employees.

Pay: From £27,000.00 per year

Additional pay:

- Bonus scheme
- Commission pay
- Performance bonus

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Flexitime
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- Do you have any outstanding CCJs?
- Do you have the legal right to work in the UK?
- Are you in arrears with your council tax?
- How long have you held your Full UK Driving Licence?

Licence/Certification:

- Full UK Driving Licence (required)

Work Location: On the road