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Housekeeper/meet and Greet Ambassador

2 weeks ago

Nottingham, United Kingdom Win Win Lettings Limited Full time

**What we do**

We are a tech start-up in a growth phase founded in 2015. We operate in the hospitality sector managing Airbnb, Booking, and wholesalers listings - to name a few - from pricing and booking inquiries right through to guest arrival and departure.

Using our in-house technology platform we help landlords achieve revenue uplift for their properties while providing our guests with a convenient short-let stay. In that sense, we have two customers and we are driven toward providing them both with a fantastic experience.

We are completing the gap in the travel technology industry by bridging together travel channels inventory that otherwise won’t be available, as a result delivering flexibility to our guests at competitive rates.

We are not a standard big enterprise company

We are brave to experiment and to work on challenging projects where we can add the most value to the company while we are passionate about what we do. We are not afraid to break or change direction to pursue the most efficient solution.

If you are inspired toward finding the key that unlocks the potential toward becoming your better self, then we are like-minded people.

**What you'll have**

**This is a hybrid role which is a mix of housekeeping tasks, **and **meet and greet ambassador.**

You’ll have worked in a similar environment before, and have a proud and positive attitude.

You’ll be happy and keen to work within our expected standards of quality and work with your Housekeeping Supervisor in an efficient, cooperative manner.

Enthusiasm is important and you’ll be able to overcome challenges confidently maintaining professionalism at all times, especially if you meet guests as part of your daily routine.

You’ll have experience in reporting essential details to rectify any issues upon changeover.

You will be needed to collaborate with multiple teams such as our Cleaning Super Power, Guest Relations, Cluster Manager, and Maintenance people. Some light maintenance work on our properties within our portfolio may be needed so, you should be able to tackle unexpected issues.

To be considered for this position you must be someone who genuinely loves meeting people, who enjoy the challenge of a dynamic, ever-changing work environment, and who thrives on making and doing things better In addition, you must possess the following key skills and experience:

- Big personality
- Ability to think on your feet
- Common sense
- Genuine desire to deliver a quality service with a smile
- The ability to speak additional languages is an advantage

Most importantly of all, you will have a strong desire to thrive in a dynamic fast-paced high-energy company and, in doing so, you will embrace these values:

- open to giving and receiving criticism; challenging others and being challenged;
- continuously striving toward becoming your better self;
- persistent and bold - doing what it takes to make the impossible possible;
- calm under pressure - self-aware and keeping the inner alter-ego under control; and,
- honesty, integrity, and enthusiasm

**What you'll get**
- Attractive remuneration
- **Approximately 20 hours per week (with the possibility of increasing to the full-time position depending on the business needs)**:

- **Cleaning products**:

- Cleaning equipment in each property
- Housing is provided if needed
- Paid Training (the Basic Rate)
- Excellent work atmosphere amongst young and smart team
- Culture of personal development - if you see an opportunity and you raise your hand, you will be given that chance

Should you consider that the above suits you and you are up for a challenge, we are happy to have further discussion about the role.

If you are inspired toward finding the key that unlocks the potential toward becoming your better self, then we are like-minded people.

Win Win Lettings Limited provided the following inclusive hiring information:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

**Job Types**: Part-time, Zero hours contract

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Weekend availability