Customer Service Advisor
2 weeks ago
**Title**: Customer Service Executive
**Location**: Camberley
**Salary**: upto £23,000
**Contract type**: Full-time, Permanent (Monday to Friday 9am to 5pm, Friday working from home)
**Benefits**: 25 days holiday plus bank holidays, Birthday off, Pension scheme
You will be responsible for processing orders, dealing with queries and after sales questions requiring you to have a good eye for detail and excellent communication skills.
This is a great opportunity to join a busy and thriving team in a friendly and fast-paced environment.
**Responsibilities**:
- Providing excellent customer service in line with our departmental standards, procedures and guidelines
- Building effective relationships with customers both internally and externally
- Maintaining and updating customer's records accurately and in accordance with data protection requirements
- Using initiative to deal with customers giving a personal touch
- Manage the process of order entry to ensure accuracy of information to the Distribution Centre
**Skills**:
- Previous Customer service experience in a customer service role or call centre environment
- Natural desire to provide excellent customer services and support
- Proven track record of customer satisfaction with strong focus on results
- Ability to deal with all levels of internal and external customers
- Organised, motivated and able to prioritise work effectively
- Must be numerate and articulate with outstanding communication skills
- Computer literate, word, Advanced Excel, SAP Knowledge
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
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