Junior UX Researcher

4 days ago

London, United Kingdom IT Talent Solutions Ltd Full time

We are looking for a junior or mid-level UX Researcher to support our Ecommerce client's Lead UX Researcher on the various projects and work being planned.
- **We are holding remote style interviews via Zoom video conference.**:

- **Please note this role is Inside of IR35**:

- **Remote - flexible working**

As a member of our Product and Design team, you will work closely with UX designers, Product Managers and various cross-functional drive superb, high quality UX research.

You will also gain a deep understanding of our clients customer's needs, behaviours and attitudes towards their various products and brands.

This includes helping in putting together **quantitative** and **qualitative research** to identify actionable insights, define potential solutions and test these solutions.

**Day to day activities**
- Design and conduct qualitative studies, including field observations and interviews, and remote and in-person usability studies for existing and future products
- Design and conduct quantitative studies, including structuring and analysing surveys to evaluate the impact of product changes and gather insights at scale
- Adapt and innovate research methods to deliver the actionable insights for the challenges and opportunities
- Synthesize and communicate research findings to inform business decisions
- Collaborate closely with Product and Design to develop long-term research plans

**Preferred skills and experience**:

- 2+ years of experience as a UX Researcher
- qualitative and quantitative research methods
- Knowledge of statistical analysis
- Experience conducting UX research for responsive websites and apps at scale
- Experience with Agile methodologies and different measures of product discovery
- Highly effective presentation, communication, and influencing skills to bring the voice of the customer to life
- Open and honest communication style
- Team player with excellent collaboration and organisation skills
- Resourceful with ability to get things done; capable of operating in a fast-paced, entrepreneurial environment, across multiple teams
- Experience in digital media, technology, eCommerce or classifieds preferred
- A sense of fun, operating with humour and a positive demeanour to enthuse and engage people

Please note this role is inside or IR35 and will require you to work via an Umbrella company.

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