Operations Coordinator

**Operations Coordinator**

**-**Totton, Southampton* (with occasional travel to Caldicot, Wales)**:

- Full-time | Competitive salary | Flexible hours after probation**

**About Us**

We specialise in the **repair, refurbishment, and refit of cruise ship and ferry interiors**, helping clients maintain world-class standards for comfort and design. Our skilled team works globally, delivering high-quality interior projects both at sea and in dockyards.

As our business continues to grow, we’re looking for a dedicated **Operations Coordinator** to support our Operations Manager and help ensure every project runs smoothly — from planning and logistics to people and materials.

**The Role**

The Operations Coordinator will play a key part in the day-to-day operations of our business. You’ll coordinate logistics, manage resources, organise travel, and oversee purchasing to support the successful execution of our shipboard and shore-based projects.

This role is primarily based at our Totton office, with occasional visits to our warehouse in Caldicot, Wales.

**Key Responsibilities**

**Logistics & Materials**
- Coordinate the preparation and dispatch of materials for global projects.
- Source and order new or replacement items, ensuring best value and timely delivery.
- Maintain safety documentation (MSDS) and ensure compliance with hazardous goods regulations.
- Prepare and finalise commercial invoices, shipping labels, and customs documentation.
- Liaise with shippers, suppliers, and clients to ensure smooth deliveries and returns.

**Resource Coordination**
- Assign internal teams or subcontractors to projects in coordination with Area Managers.
- Maintain accurate personnel records and compliance documentation.
- Arrange crew travel, transfers, and accommodation in collaboration with travel partners and client travel teams.
- Prepare and issue project paperwork including manifests, travel itineraries, joining letters, and RAMS.

**Purchasing & Project Support**
- Process material and resource requests from the Projects team.
- Ensure all documentation and systems are up to date and properly filed.
- Support continuous improvement across operations and logistics workflows.

**About You**
- Strong organisational and problem-solving skills with an eye for detail.
- Excellent communicator — able to coordinate multiple moving parts effectively.
- Confident using Microsoft Office and digital systems for documentation.
- Experience in logistics, operations, or coordination (marine or construction background a plus).
- Flexible approach and willingness to travel occasionally to our warehouse in Wales.

**Why Join Us?**
- Be part of a growing, hands-on company with international reach.
- Support exciting projects onboard cruise ships and ferries worldwide.
- Friendly, supportive team with real opportunities for career growth.
- Flexible hours after probation and free on-site parking.

If you’re motivated, organised, and ready to support world-class projects at sea and on shore, we’d love to hear from you

Pay: £30,000.00-£35,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking

Work Location: In person