Home & Gift Team Leader

1 week ago


BoltonleSands, United Kingdom Bay View Gardens Limited Full time

Bay View Garden Centre is a family owned, independent garden centre and restaurant located overlooking beautiful Morecambe Bay. We are a busy garden centre with a popular Home & Gift department.

We are looking for an enthusiastic and experienced individual to join us as our Home & Gift Team Leader. This role will be involved in the day-to-day operations of our retail department and includes ensuring high standards of customer service and display standards, supporting the retail team and maintaining compliance with health and safety policy. The role will also be expected to act as a First Aider (training will be provided) and act as a Duty Manager when required. The role works closely with the Retail Managers to meet sales objectives and ensure the smooth operation of the store and till area.

This role is being offered on a full time, permanent basis of 39 hours per week, which includes alternate weekend working.

**Skills and Experience**:

- Previous experience in retail with demonstrable experience in leading a team.
- Ability to support and motivate a diverse team of staff.
- Problem-solving mindset to address daily operational challenges swiftly and effectively.
- A passion for home, gift and Christmas products.
- Excellent communication skills, ensuring that customers have a positive experience visiting us.
- A natural ability to manage complaints and feedback professionally and proactively.
- Strong multitasking abilities to work on the shop floor, including stock control and merchandising.
- High attention to detail, ensuring the shop is always well-presented.
- Willingness to work flexible hours, including weekends and Bank Holidays.
- Ability to stay calm and composed in a challenging environment, particularly during busy seasons.

You will be joining a friendly environment where no two days are the same. If you would you like to know more please apply.

**Job Types**: Full-time, Permanent

Pay: £27,000.00-£28,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Holidays
- Weekend availability

**Experience**:

- retail: 3 years (required)

Work Location: In person


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