Receptionist/care Navigator
1 week ago
**Job Summary**
As a Care Navigator, you will be responsible for assisting individuals in accessing and navigating healthcare services and resources to ensure they receive appropriate care and support.
**Duties**:
- Guide individuals through the healthcare system to access necessary services
- Provide information on available healthcare options and resources
- Assist in scheduling appointments with healthcare providers
- Advocate for patients to ensure their needs are met within the healthcare system
- Maintain accurate records of interactions and services provided
**Requirements**:
- Previous experience in an office environment is desirable
- Strong communication and interpersonal skills
- Excellent organisational abilities to manage multiple tasks effectively
- Empathy and compassion towards individuals seeking healthcare assistance
**Job description**
**Tower House Practice is looking for a pleasant, efficient, reliable individual to join our large team of Receptionists.**
**Based in a large busy health centre in Runcorn Old Town you will be expected to have some previous experience with working with the general public in a customer service role. You will have excellent communication skills, be able to work under pressure and be IT literate.**
**You will be initially given a 6 month fixed term contract with a view to become permanent.**
**Your hours of work will be 26.15 hours per week across Monday to Friday (occasional weekends) and you will be expected to be flexible and available from 7.00am to 6.30pm.**
**You will have the benefit of joining the NHS pension scheme and you will start on 27 days leave per annum.**
**Job Types**: Part-time, Fixed term contract
Contract length: 6 months
**Salary**: £12.21 per hour
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
- Weekend availability
**Experience**:
- Receptionist: 1 year (preferred)
Work Location: In person
Application deadline: 04.07.2025
**Job Type**: Part-time
Pay: £12.21 per hour
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
- Office : 1 year (preferred)
Work Location: In person
Application deadline: 04/07/2025
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