Business Operations Associate

**The role**

PUBLIC is a digital transformation partner committed to helping the public sector turn innovative ideas into practical solutions. We're on the lookout for a strategically minded Operations Associate to join our dynamic team. This role is available as a maternity cover position for a fixed-term period of 9-12 months.

As a key member of our team, reporting directly to the Head of Operations, you will oversee the day-to-day of our company finances, legal contracts, and company-wide administration including org-wide events and office management. You will gain first-hand exposure to what is involved in running a scaling business, and play a pivotal role in keeping the show on the road.

**Your key responsibilities include**:
Financial Management:

- Collaborate with accountants on month-end closing and financial reporting.
- Track key spending areas and analyse financial data to support cash flow forecasting for the COO.
- Manage internal budgets (including individual budgets and reimbursements), monitor expenses, and report to key stakeholders.
- Review project profitability and report to stakeholders to optimise project margins.

Contract and Client Management:

- Act as the first point of review for new client contracts, ensuring alignment with company terms and insurance.
- Maintain accurate records of current contracts and liaise with Business Unit leads on project kick-off paperwork.
- Draft and send NDA and supplier contracts as required.

Administrative and Operational Support:

- Ensure timely completion of statutory filings with Companies House and HMRC.
- Manage office space, supplies, and company-wide events.
- Take ownership of tasks and identify opportunities to improve company efficiency and employee experience.

**Requirements**:
**About you**

To set you up for success in this role, we look for the following skills and experience:
Skills and Experience:

- Strong organisational skills with a laser focus on detail and accuracy.
- Proficient in data analysis and manipulation using spreadsheets for reports and insights.
- Excellent presentation skills using Google Slides or written reports.
- Experience building relationships with internal and external stakeholders (beneficial but not required).
- Experience with Xero or similar accounting software (beneficial but not required).

Qualities:

- Self-motivated and thrives in a fast-paced environment.
- Team player with the ability to work independently and manage workload effectively.
- Adaptable and forward-thinking with an eye on future business needs.
- Enjoys a challenge and juggles multiple tasks with strong prioritisation skills.
- Continuously seeks ways to improve and optimise systems and processes.
- Collaborative and brings others on board with improvements.

Motivation:

- Passionate about the company's mission to enhance public services.
- Believes in technology's potential to improve citizens' lives.

**What you don’t need**
- A traditional educational background - we are looking for people with the right attitude, a willingness to learn, and a passion for what we do.

**Visa**

**Benefits**

**Salary and benefits**:
Salary for this position will be £39,344 - £50,586 per annum, dependent on skills and experience.

Like the rest of the company, you’ll benefit from:

- Company pension scheme.
- Discretionary bonus scheme.
- 25 days per year, increasing one day per year up to a maximum of 30 days (in addition to bank holidays).
- Investment in your learning & development: 6 days of paid L&D leave per year and a £300 per year learning budget to keep on building your skills.
- A ‘Wellness Budget’ of £300 a year to spend on things that support your wellness, such as gym membership, yoga, mindfulness or whatever works for you.
- Mental Health support - via our EAP, Lifeworks.
- Corporate discounts with Better Gym
- Access to discounts & financial support using our EAP, Lifeworks & CharlieHR.
- A Cycle to Work Scheme - giving you a tax efficient way to get a new bike.
- A work MacBook, and a £300 “working from home” budget to make sure you have all the equipment you need to work safely when you’re not in the office.
- Flexibility to work up to 20 days per calendar year outside of the country in which you are employed.
- Hybrid working flexibility which can be agreed with your line manager when you start.
- Community groups such as Women at PUBLIC, Parents and Carers, LGBTQ+, Race & Ethnicity Group.
- Regular All Team socials and other team-led events.

**About PUBLIC**:
PUBLIC is a digital transformation partner committed to helping the public sector turn innovative ideas into practical solutions. Combining our expertise around government policy, delivery and technology, we aim to build a public sector that is powered by new technologies and innovative ways of working to achieve better outcomes for citizens. This mission is what drove us to create PUBLIC and is what continues to drive everything we do.

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