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Inside Sales Coordinator

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Middlesbrough, United Kingdom Bulk Tainer Logistics Ltd Full time

Brief Description of Role Contribute to the company’s ongoing success by creating competitive customer quotes in an efficient and accurate manner, helping BTL gain new and maintain existing business. **Key Activities & Responsibilities** Key Activity 1 - Health & Safety approx. 5% time Responsible for one’s own, co-workers and stakeholder’s Health and Safety Key Activity 2 - Spot Rate Requests approx. 40% time Create and respond to requests for customer quotations, ensuring accuracy and most competitive route is selected Key Activity 3 - Tender coordination approx. 35% time Complete any assigned tender to the highest standards to put BTL in the best possible position to win and maintain business. Meet required deadlines, keep stakeholders up to date with progress and document all agreed actions, outcomes and lessons learned - utilise SWOT analysis document Key Activity 4 - Future Development approx. 15% time Ensure timely contribution towards the Sales & Procurement Development programme & BTL Condition Report Key Activity 5 - Procurement Support approx. 5% time When rates required for new customer quotations are missing, liaise with Procurement team to secure rates. If required and time allows, support with any ad hoc procurement tasks **Selection Criteria** **Qualifications, Skills and Knowledge E/D** Common sense / lateral thinker E Good understanding of our supplier network and business flows D Good organisation with attention to detail a must E **Experience** Tank container / chemical industry experience > 1 year D Familiarisation of European Inter-Modal Network D System and Excel experience D **Competencies** Effective communicator, both internally and externally E Ability to manage time and execute all tasks in prioritised structure E Pro-active approach to system management D **Personal Attributes & other requirements** Calm under pressure E Excellent team player demonstrating loyalty and commitment to the organisation and team members E *Essential/Desirable **Other Information**: Budgetary Responsibilities £0 but attention to detail required, this role makes a huge difference in securing business for annual turnover of over £80+ million. **KPIs** - Quote accuracy - Response to requests within agreed timeframe - Ensure individual KPIs are met **Typical Problem Areas Faced in Role** - Lack of information (from either internal contacts or supplier base) - Insufficient or missing data in the system - Delayed responses from other parties - Time consuming analysis of possible routings Salary based on experience and knowledge Pay: £22,500.00-£32,000.00 per year **Benefits**: - Company pension - On-site parking - Work from home Schedule: - Monday to Friday Work Location: In person Application deadline: 28/02/2025 Reference ID: BH/Sales/Fleet Management