Housekeeping Assistant

**1) Job identification**

Job title: Housekeeping Assistant

Responsible to: Support Services Manager

Department: Support Services

Last Update: October 2018

**2) Job purpose**

Working as part of the housekeeping services team, assisting in all aspects of cleaning, house keeping and laundry related to the provision of a high quality housekeeping service for patients, staff, volunteers and visitors.

To meet the needs of service users and fulfill the objectives of the hospice, NHS Scotland national cleaning service specification and quality improvement Scotland.

**3) Role dimensions**

To provide housekeeping service assistance on a rota basis between the hours of 7.00am till
3.00pm, 7 days a week. On occasions housekeeping assistants may be required to work out with these hours to cover functions.

To provide a high standard of housekeeping service ensuring all service users experience a pleasant, safe, clean and welcoming environment.

To carry out cleaning tasks throughout the building, assist with laundry duties; assist with equipment and stock control under the direction of the support services manager.

**4) Organisational position**

**Volunteer Services Director of**

**Advisor Operations**

**Support Services**

**Volunteers Manager**

**Maintenance Domestics Laundry Reception**
**Catering**

**Supervisor Manager Services**

**Coordinator rtor**

**Senior Porter Head Cook**
**Supervisor Reception**

**Assistant**

**Porters Assistant**
**Cook**

**Kitchen**
**Assistant**

**5) Role of department**

To provide a comprehensive housekeeping service for the hospice including all patient areas demonstrating consistent quality, efficiency and effectiveness to enhance patient care.

To play a key role in ensuring the implementation of hospice infection control policies and procedures, complying with statutory and legal requirements.

To maintain a clean, welcoming and tidy environment for patients, visitors, staff and volunteers.

To ensure economical and safe use of supplies and equipment.

To work alongside clinical colleagues in relation to changing procedural issues and infection control requirements.

**6) Key results**

1. To carry out allocated cleaning duties.

2. To assist in the maintenance of safe systems of work including daily / weekly cleaning schedules.

3. To report any equipment defects using agreed procedures.

4. To dispose of waste according to the hospice’s waste management policy and infection control

procedures.

**5. **To ensure economic and correct use of housekeeping materials in order to minimise waste.

6. To assist in the maintenance of effective systems and stock control.

7. To clean body fluid spillages in accordance with hospice infection control policy and procedures.

8. To carry out allocated housekeeping duties.

9. To clean patient’s bed frames.

10. To ensure ward stocks of linen are uplifted and replenished on a daily basis.

11. To change curtain screens in accordance with procedures.

12. To carry out washing/drying/ ironing and folding of hospice laundry ready for distribution to ward areas where appropriate.

13. To comply with hospice policies/procedures.

14. To assist in the maintenance of daily security procedures for stock and equipment.

15. To report any concerns or issues regarding pest control using agreed procedures.

16. To assist with the movement of materials and equipment.

17. To participate in environmental audits and internal monitoring.

18. To liaise with other staff, volunteers and visitors regarding housekeeping requests.

19. To accept / reject delivery of materials and equipment.

20. To participate in the hospice performance and development review systems.

21. To attend mandatory and other training courses as necessary.

22. To attend team meetings and support other team members.

**7a) Equipment and machinery**

Commercial vacuum cleaners - between 6kg and 10kg
Washing machine
Wet pick ups (wet suction vacuum cleaner) - between 19kg and 26kg
Tumble dryer
Rotary scrubber/polisher - between 40kg and 45kg
Dishwasher
Rotary iron
Mops and buckets
Brushes and dustpans

**7b) Systems**

Work schedules, including frequencies and descriptions of cleaning tasks
Health & Safety manual
Infection control guidelines
Pass on information book
COSHH procedures
Cleaning specification
IT systems

**8) Assignment and review of work**

Works within clearly defined procedures & parameters under direction of the support services manager.
In the absence of the support services manager tasks will be allocated by the laundry manager.
Responsible for following daily schedules in absence of supervisor, ensuring all required tasks are completed.
Responsible to the support services manager for guidance, review of work and formal appraisal of performance.
Meets regularly with other team members / attends staff meetings / attends departmental development meetings.

**9) Decisions and judgments**

Expected to follow daily and weekly cleaning schedules reportin