Administrator

**ARE YOU AN EXPERIENCED ADMINISTRATOR LOOKING FOR A FRESH CHALLENGE?**

**DO YOU WANT TO WORK WITHIN A COMPANY THAT GENUINELY SUPPORTS AND VALUES ITS EMPLOYEES? LOOK NO FURTHER - WE HAVE THE PERFECT JOB FOR YOU**

**ADMINISTRATOR, PERMANENT, FULL TIME, OFFICE BASED IN HODDESDON**

**Salary £22,500 ** Great company culture and great benefits***

Residential Management Group (RMG) has an exciting opportunity for an **experienced Administrator **to support our Utilities Team to undertake the investigation and resolution of utility disconnections and reminders.

**You’ll be based at our Hoddesdon Office (EN11 ODR), working 37.5 hours, Monday to Friday**

**What do we have to offer you?**
- **A competitive salary of up to £22,500**:

- 33 days annual leave (incl Bank Holidays) plus your Birthday off
- Comprehensive induction / training
- Free on site parking
- Free Eye Tests
- Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more (all to a generous fixed amount), plus 24/7 access to remote GP Services
- Employee wellbeing initiatives, including free fruit
- Earn up to £1,000 with our ‘Refer a Friend’ scheme
- friendly and supportive colleagues

**What are some of the tasks you’ll be doing as an Administrator in our Utilities Team?**
- Investigate and resolve queries regarding disconnection of utility supplies
- Processing/investigating and resolving utility reminders
- Reconciliation of utility statements
- Weekly reporting with major utility suppliers
- Building and maintaining relationships with internal and external customers

**What skills and experience will you need?**
- Previous administration support experience
- Excel and data manipulation skills
- Highly organised and a confident problem solver
- Demonstrate a consistent, high level of customer service both internal and external
- Effectively organise your own workload, whilst working to personal and team deadlines
- The ability to communicate clearly and effectively, both written and verbally
- Able to use Microsoft (Outlook, Excel and Word) to intermediate level
- Educated to GCSE level (or equivalent)

**What other benefits do RMG offer?**
- Generous pension scheme
- Life assurance - 4 x annual salary
- Cycle to work scheme
- Two paid volunteer days per year
- Employee Assistance Programme; access to free confidential advice on matters important to you
- Corporate Social Responsibility events throughout the year
- Sponsorship for study and professional qualifications (up to 5 study days)
- And much much more we are part of Places for People, which means in addition to RMG benefits, you'll have access to Places for People's rewards portal too

**Who are RMG?**

RMG is one of the largest and most respected property management companies in the country, with more than 100 years of successful property management experience. Our property portfolio spans over 127,000 households across the UK.

**RMG embraces diversity and equal opportunity in the workplace.**

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

**Experience**:

- previous administration support: 1 year (required)
- Microsoft Excel: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person