People Policies

**Location: City of London or Potters Bar (Hertfordshire)**

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

At Canada Life, we share one common purpose - to help build better futures for our customers and each other. That’s why we invest in the development of our people, technology and workplaces.

We have over 1,550 colleagues working together across 5 locations - including those working virtually. Potters Bar, our largest site, has over 600 colleagues. We also have teams based in Bristol, Isle of Man and Central London

**Job Purpose**:
This is a new role within Canada Life’s People Strategy function and will be responsible for supporting the team on all regulatory, risk governance and policies related or owned by the People Strategy Function. This is likely to include providing support on tasks in relation to the Senior Managers & Certification Regime (SM&CR) assessing fitness and propriety, General Data Protection Regulation (GDPR), Remuneration Policy and rules as well as the broader PS risk management framework and processes.

Alongside the risk and regulatory responsibilities this role will lead a review of our people policies ensuring they are future fit and aligned to CLUK’s diversity, employee proposition and cultural ambitions bringing together colleagues from across the organisation to modernise the policy suite across CLUK and Isle of Man.

The role will benchmark current policies against market practice to drive forward looking and ambitious people policies, partnering with colleagues and People Services to educate colleagues on good employment practices.

**Key Accountabilities**:
1. Lead on the development of people related policies for the UK business, develop new policies where necessary or update existing policies into the new “look and feel” and to reflect changing employment practices for both our UK mainland and Isle of Man entities.

2. Providing support for SM&CR related tasks which may include producing MI, composing assessments for the initial and annual Fit & Proper attestation processes, supporting the delivery of training, and any maintenance of existing processes and guidance documents/registers.

3. Supporting the GDPR obligations for the function, including segregating data for Stored IQ Reports, ensuring colleagues have taken the appropriate action; assisting in updating the existing Record of Processing Activities and Record Retention Departmental Guides, and supporting the delivery of training to the People Strategy team.

4. Supporting the PS Governance Partner and broader PS function (where required) to ensure that all risk events and breaches are recorded in a timely manner / raised to the relevant key stakeholders and completing the relevant documents in support of this.

5. Helping to draft process notes for the PS team and producing any additional documentation to support documenting roles and responsibilities in processes i.e. process maps, RACIs, etc, and helping to maintain these / update when necessary.

6. Issuing letters for the Code Staff population and updating the existing lists and methodologies for any starters, leavers and movers.

7. Providing support and guidance to the wider PS team on ad-hoc queries in relation to governance, policy and standards as they arise, including people related mandatory learning.

**Desired Knowledge / Experience / Skills**:

- Experience of building people policies and a good understanding of the employment legislation associated with people policies. Making the complex simple and ensuring that all our policies ensure colleagues fully understand the policies and their obligations within them
- Numerate to be able to understand and calculate the financial impact of policy changes
- Commercially minded and an understanding of the financial impacts of policies and procedures
- Understanding of regulatory requirements including SM&CR and Solvency II Remuneration requirements
- Intermediate excel user with strong IT skills to be able to track and manage policy priorities
- Commercial and customer orientated to be able to deliver great policy solutions for the company and its employees and to understand the impact on the business of policy solutions to develop talent and create opportunity. Ability to react to employees’ questions with patience, discretion, and understanding.
- Strong organisational skills to be able to organise and juggle numerous legislative and procedural issues at any given time.
- Strong attention to detail to ensure compliance with legislation as errors could result in compliance breaches and costly penalties for Canada Life and impact the employee experience.
- Ability to be flexible with the constantly changing international landscape with compliance requirements, business needs, a