Level 3 Business Administrator Apprenticeship

We're a full-service law firm, which means whatever advice is needed we can help. Giving the best possible advice is about more than knowledge and expertise. We seek to understand the people and business we work with as deeply as possible and take time to listen to what matters most to them.

Whichever team you join, working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.

**Your Role**

This is an exciting opportunity to join one of the largest national law firms in the UK. You will be supporting the busy Personal Assistant Team acting as one of the key communication routes with clients and other areas of the business (especially Group Services).

Whilst you will be based in your local office, which is Sheffield, you may be supporting case handlers nationally based in all locations.

This business administration apprentice role** **is designed to teach valuable administration skills, and give you experience of working in a busy office.

Your main responsibilities within the department will include the following:

- Support the delivery of high levels of client communication. Providing support wherever possible across the team and clients by dealing with queries and enquiries and ensuring Partners and fee earners are able to respond to queries from clients and other parties.
- The role must ensure that the fee earners are able to focus their time on activity which increases revenue by coordinating all other activities and taking responsibility for delivering consistency across the Group.
- Manage fee earner diaries via the electronic calendar system. Ensuring accurate information is included.
- Arrange conference calls, follow procedures to book meeting rooms and video conferences when required and cancel those as soon as possible if arrangements change. Ensuring that room bookings are made with sufficient information to enable Reception to have full details; use the appropriate room booking form to do this.
- Book travel arrangements and accommodation in accordance with our Policy.
- Prepare agenda for meetings, collate papers for meetings ahead of the meeting in a timely manner, take minutes of meetings and produce those minutes as soon as possible after the meeting.
- Coordinate an efficient and accurate billing process and support fee earners with providing the right level of information to clients to ensure swift payment of invoices. Liaise with our Finance Team in the delivery of this. Undertake regular reviews of matter lists with fee earners to ensure high levels of financial hygiene.
- Support our Group Sales & Marketing Team in the hosting of events in the relevant location or events in connection with Business Legal Services and/or Private Wealth
- Undertake file opening procedures ensuring all aspects of the process are completed including all compliance checks, creation of letters of engagement and, where relevant, completion of the pricing and resourcing model.
- Work collaboratively with your Personal Assistant colleagues within your location and across the Group to provide a seamless and efficient, top-quality service to the business.
- Ensuring relevant pages of the intranet for your location, team, departments and kept up-to-date.

**Our Apprenticeship**

**Who is it for?**

This is a 24-month apprenticeship perfect for anyone who wants to gain hands-on business and administration experience at the UK’s largest full-service law firm.

This apprenticeship is a good alternative to university, as it gives you the chance to earn while you learn. It also helps you to work towards the Business Administration Level 3 apprenticeship, helping to develop your career from day one.

**What will I study?**

The training and development part of the apprenticeship is delivered by our apprenticeship training provider Damar Learning via distance learning and through interaction with a dedicated coach assigned to you throughout the programme. The modules you study will link to the client service area in which you undertake your apprenticeship.

View more information on what you’ll study and the work you’ll do as part of your apprenticeship on the Damar Learning website.

**What are the entry requirements?**

You’ll need 5 GCSEs at grade A* to C or 9 to 4, including Maths and English in order to meet the minimum academic requirements needed to complete this apprenticeship.

**What happens after the apprenticeship?**

**What We Can Offer You**

Our apprentices receive a full benefits package including:

- 25 days holiday with the opportunity to buy additional leave
- 2 volunteering days a year to give back to the community (fully paid)
- Westfield Health membership, offering discounted leisure and travel and refunds on medical services
- Contributory pension scheme
- We pay our apprentices a startin