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Student Operational Support Assistant
2 weeks ago
**Please note: this opportunity is only available to current University of Worcester Students**
The Facilities Department covers a wide range of services within the University of Worcester including; conferences, reception, catering, accommodation, estates, maintenance and campus services. As a Student Receptionist this post will be mainly based across the 5 front of house areas; St Johns Reception, Charles Hastings Reception, Jenny Lind Reception, Elizabeth Garrett Anderson Reception and at the University Arena reception when staffing levels dictate between the times spanning from 07:30 to 22:00 depending on needs.
The Reception Team forms part of the hospitality team within Facilities and plays a key role within the University of Worcester and is the first point of contact for; students, potential students, conference delegates and visitors, either by telephone or in person. The role will suit a student at the University of Worcester who wishes to develop skills in customer care, event organisation, administration, communication and team working.
The successful applicant will have experience of operating in a customer care environment, liaising with customers face to face or on the phone and will have clerical and/or administrative skills. You will provide a courteous, professional and helpful welcome and assist with answering a wide range of enquiries.
Please note this a student pool position and the role is part-time, with a maximum of 20 hours per week. Exact hours and days to be agreed.
