Telesales Executive

Are you looking to become part of an innovative and market-leading organisation that looks after some of the biggest brands in the UK?

Are you an experienced customer service or sales professional looking to build a career with a well-established company?

We are looking for people who are passionate with a can-do attitude to join our well-established team as Telesales Executives in our Bolton site to support the exciting growth of the business.

This Telesales Executive role has three main purposes; firstly, to provide the sales teams with qualified appointments within the communicated thresholds and against the communicated criteria, in addition to the provision of the qualified appointments.

Additionally, the customer database needs to be actively maintained to ensure it contains 'quality' and up -to-date information, regarding the calls and conversations that you conduct.

This role is working on a full-time permanent basis working from 09:00am to 17:30pm.

**Key responsibilities of a Telesales Executive**
- Qualify prospects, locating the decision-maker within the prospect's organisation, and updating the relevant CRM data with the agreed call, contact, and quality targets per day.
- Generate the agreed minimum of relevant and qualified meetings per day for account manager(s) in line with targets communicated by the line manager (telesales manager), while being aware of constraints on account managers' time and location ensuring meetingsare suitably arranged.
- Follow-up on DM activities and incoming prospect/lead sheets to generate appointments and sales.
- When required, source leads and pre-qualify.
- Represent Whistl Post in a professional and business-like manner and support the account managers in the collation of campaign data for reporting purposes.
- Ensure the daily/weekly/monthly reporting is completed.
- To liaise with Whistl sales personnel as required.
- To complete any reporting or review documentation.
- To identify and record any key market, customer, or competitor activity or intelligence.

**Benefits**:

- **Enhanced annual leave entitlement**:

- **Access to our prestige Benefits and Rewards Portal**:

- **Long service rewards**:

- **Health Cash Plan**:

- **Life Assurance Scheme**:

- **Career development opportunities**:

- **Access to a well-established Employee Assistance Programme provider**

**Essential Skills**:

- Self-starter with excellent prioritisation and time management skills.
- Able to work with mínimal supervision after agreeing objectives.
- Excellent communication skills covering presenting and listening.
- Consistent positive outlook and able to handle rejections.
- Evidence of working a sales process and selling a value proposition.
- Thrives in a high-volume and results-based environment.
- Good organisation skills.
- Understands a customer perspective.
- Numerate and literate.
- Experience in Microsoft standard packages.
- Working knowledge of CRM systems.
- Team player, adaptable, and flexible.

**Desirable Skills**:

- Self-driven
- Motivated
- Passionate
- Focused

**About Company** **Whistl** are a delivery management company providing efficient, high-quality, and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billionitems annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK.

**Whistl** is a Disability Confident employer and is committed to equal opportunities for all in all of our employment policies and practices.