Scrum Master

**About The Role**:
We are excited to announce an opportunity for a Scrum Master to join our innovative Agile team. We are seeking a passionate individual who is eager to facilitate growth within our team, transforming the way we solve problems for our business stakeholders.

Key Responsibilities:

- Facilitating agile events, inceptions, planning meetings, and ceremonies
- Empowering the team to enhance their communication and collaboration with stakeholders
- Cultivating a resilient enduring product team that delivers outstanding solutions for our internal and external customers
- Fostering a culture of self-organisation and ownership of the complete solution
- Collaborating with other Scrum Masters to nurture a vibrant community of practice
- Advocating for the Agile mindset across the organisation through your activities and contributions
- Working together to define meaningful metrics that drive decision-making for stakeholders and the team

**About You**:

- Implementing Agile frameworks and methodologies such as Scrum: We value the unique benefits each framework offers and believe in a flexible approach to problem-solving
- You ideally would have worked in a product organisation with a range of teams
- Utilising feedback and data to drive continuous improvement and informed decision-making
- Shaping a team’s ways of working to optimise value delivery to customers
- Effectively navigating prioritisation, dependencies, and blockers in pursuit of continuous improvement
- You have some experience of navigating large Product transformations with a team

Minimum Criteria:
As a minimum for this role, you will need experience as a Scrum Master. You may also have several years’ experience in related delivery roles.

Certifications (CSM, PSM etc.) and practical skills in tooling (yes, we use Jira) are desired but not essential depending on experience levels. We want to hear about your experiences, your successes, and your failures

**About The Company**:
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 815,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

- We find solutions
- We drive change
- We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

As a Motability Operations team member, the benefits you can expect are:

- Competitive reward package including an annual discretionary bonus
- 15% non-contributory pension (9% non-contributory pension during probation period)
- 28 days annual leave with option to purchase and sell days
- Free fresh fruit and snacks in the office
- 1 day for volunteering
- Funded Private Medical Insurance cover
- Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
- Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
- Funded health screening for over 50s
- Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
- Employee Discount Scheme with an app to save on the go
- Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
- Generous family leave policies

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive empl