Receptionist

6 days ago

Whitstable, United Kingdom ISG plc Full time

Why ISG

Our people are at the heart of our business, and we are committed to fostering a culture that inspires, supports and encourages our people to build something special. Our success as a business relies on our people who work across our sites, operational teams and enabling departments, and through their hard work, commitment and talent, play their role in ISG achieving our vision to deliver places for people and businesses to thrive.

Role purpose

To represent the Company as the first point of contact for visitors and to provide an effective and efficient call-handling operation in our Whitstable office.

Key accountabilities

To meet and greet visitors in a professional and welcoming manner.
To ensure all visitors entering the building comply with signing in and security procedures, as appropriate.
To provide an effective and efficient call handling operation, answering and screening telephone calls in a professional manner, using own initiative to resolve any queries arising.
To receive post and notify deliveries.
To prepare outgoing post, parcels and couriers.
To collate whereabouts.
To facilitate the booking of meeting rooms and refreshments required.
To ensure the reception area is clean and tidy and maintained at all times.
Sorting and distributing post.
Notifying attendance in accordance with procedure.
To provide additional administrative help as and when required.
To manage the communication of all necessary information.
To liaise with third party companies on the provision of courier services, and stationary etc.

Skills & experience

Must be able to communicate articulately, positively and effectively
Proficient in Microsoft Office (Outlook /Word/Excel/PowerPoint) and IT literate
Pleasant and confident telephone manner
Accuracy/attention to detail
Flexible approach
Team player
Well-spoken with a smart and presentable appearance
Confident and mature with a professional manner
Cheerful and helpful disposition even when under pressure
Customer service orientated
Energetic and flexible team member
Self-motivated, initiative and pro-active
Client focused

Your Benefits

Join us and you'll find a range of high-quality learning and development opportunities. We see this as a key part of our success because it means we can be agile and innovative to meet constantly changing business needs, now and for the future. That's why we'll make sure you continue to develop, so you're always prepared for what's next.

Competitive Salary
Private Health Care
Holiday, plus a You day
Pension
Generous Maternity and Paternity leave
Wellbeing allowance
monthly wellbeing allowance
Opportunities to grow and develop

Our workplace strategy ‘Work for You’ includes flexible working practices such as hybrid working where employees can split their working time between work and home. We also recognise that some roles lend themselves to flexible options more than others, so if this is important to you please discuss this with your recruiter, during the hiring process.

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