Customer Reporting Analyst

15 hours ago


StocktononTees, United Kingdom Imperial Workforce Full time

**Customer Reporting Analyst**

**Location**:Stockton on Tees

**Salary**: up to £21,500 per annum

**Hours**: Monday - Friday 09:00am - 5:00pm

**Type**: Permanent

**Duties**:

- Providing customers with intelligence and analysis to help them make better decisions
- Owning personal workload in its entirety
- Managing and maintaining standard Volume Recovery reporting and procedures
- Supporting the Head of Insight Services and Head of Data Operations in developing new advanced reporting products
- Providing testing and plays a key role in the development and identification of improvement for software development
- Producing and analysing data to support customer requirements in the form of regular periodic reporting and bespoke, ad-hoc reporting
- Understanding, often tailored and unique, customer requirements.
- Provides the customer with clarity and understanding of V reports, assisting them in using standard and online Power BI reports
- Recommending further insight to provide value add to the end-user
- Analysing results and reporting on successes
- Supporting internal and external field-based staff, giving advice and sending data to assist them with their daily visits
- To be a key source for daily support and contact to customers and colleagues

**Requirements**:

- Competent in Excel
- Excellent communication skills both verbal & written
- Report building and development experience
- Exceptional attention to detail
- Previous experience in the pub industry
- The ability to show initiative and be proactive
- Good general knowledge in other Microsoft Office Applications - Power Point, Word
- Previous experience in a data handling environment

For more information about this opportunity please get in touch with Imperial Recruitment Group ASAP



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