Assistant Registrar

**Job type**:
Full Time, Permanent

5 January 2025

**Job overview**:
**Who are Habs?**

We are a diverse community, and we nurture a global perspective and a deep sense of responsibility for the world in which our pupils will lead and succeed. Our broad curriculum and co-curricular provision prepare pupils for success wherever their passion may take them. Ambition, Curiosity, Courage and Community are the core beliefs that we stand for here at Habs.

**Join our team and unlock your potential**

**Key Responsibilities**
- Be responsible for the smooth customer journey at the relevant entry point from enquiry, through to registration, to joining, ensuring a first-rate service at all times.
- Ensure timely and welcoming responses to all enquiries giving clear and accurate information.
- Develop relationships with families, from first point of contact onwards.
- Build and sustain strong links with all internal relevant stakeholders in the specific entry point and be a visible and approachable colleague.
- Process all relevant enquiries and registrations in the timescale set for the Department.
- Request pupil references from feeder schools. Produce offer letters and joining documentation for the specific entry point.
- Keep accurate records as set out in the Departmental policy with all relevant information recorded in a timely and clear manner.
- Working with the colleagues in the admission team to ensure all events are planned and executed smoothly, giving clear information on numbers expected at events.
- Work with the Registrar and relevant academic staff in organising tests and assessments.
- Produce and send out clear and accurate information to parents regarding assessments.
- Keep accurate information on exam results and supply information as requested for decision meetings.

**What We Look For**:

- Clear empathy for and understanding of the prospective parent experience.
- Strong interpersonal skills, able to engage with prospective parents, parents, pupils and staff alike.
- A warm and welcoming approach.
- Resilient and adaptable.
- A lover of process and rigorous in accuracy.
- A people person able to interact with people at all levels.
- A sense of humour and proportion.
- A passion for education and empathy with the independent sector.
- Values and promotes diversity and inclusion.
- A clear commitment to delivering best practice in safeguarding.
- Experience of customer service, ideally in an educational setting.
- Excellent administrative and organisational skills with the ability to use initiative and prioritise workload.
- Excellent IT skills, particularly use of databases.
- Strong written skills, able to draft all relevant correspondence.

**What we are offering**:

- Term-Time plus plus 6 weeks
- 40 days annual leave per year
- Additional life insurance cover, access to Employee Assistance
- Extensive professional development training opportunities
- Free lunch and refreshments
- Free onsite parking or access to travel on the schools extensive coach network
- Provision of a laptop
- Free access to sports facilities and well-being programmes for staff
- Pension Scheme

**About **Haberdashers’ Elstree Schools**:
**Haberdashers’ Elstree Schools**
- Butterfly Lane, Elstree- Hertfordshire- WD6 3AF- United Kingdom+44 20 8266 1700