Weekend Lodge Porter

**Weekend Lodge Porter**

**Salary £29,150 Pro-Rata plus benefits**

**Permanent, Part Time - 16 hours per week**

**Location: Oxford**

We have an exciting opportunity for a **Weekend Lodge Porter **to join the Rhodes Trust, Oxford. This role will be based in the East Lodge at Rhodes House and is responsible for the efficient running of the Porter, reception and related areas.

**About the Rhodes Trust**

The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.

In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, Atlantic Institute, the Schmidt Science Fellows, and our most recent initiative called RISE.

**The role**

The Weekend Lodge Porter will be based in the East Lodge at Rhodes House and is responsible for the efficient running of the Porter, reception and related areas. This role will be the first point of contact for all visitors including members of the general public, Scholars, Trustees, staff and visitors therefore the post holder must provide a first-class service, whilst maintaining the professional and positive image of the Trust.

**The role will be responsible for;**

**Front of House**
- Responsible for delivering professional customer service to all building users.
- Welcome visitors to the House and provide assistance where necessary, such as directing them to the appropriate area, issuing visitor passes and arranging transportation from the House for staff and guests.

**Please see more duties on the Job Description**

**Events**
- Safety and logistics of commercial and Trust events, working with on-site caterers and ensuring function rooms are set-up prior to the start of each event with the furniture and equipment as detailed in the Running Sheet, with flexibility for last minute amendments.

**Please see more duties on the Job Description**

**Maintenance and cleaning**
- Working with onsite management team, assist in the weekend delivery of all housekeeping operations across the building
- Co-ordinate and assist as directed emergency maintenance problems by liaising with contractors and supervising any on-site contractors and checks that maintenance work is inspected and deemed satisfactory.

**Please see more duties on the Job Description**

**Health, Safety & Security**
- Alert relevant staff of security or building issues.
- Assist in building evacuations and invacuations when Alarms have been activated, liaising with Oxford University Security Services (OUSS) and emergency services as and when needed.

**Please see more duties on the Job Description**

**Training**

The Weekend Porter will need to become qualified, if not already so, in the following, (the Trust will meet the cost of this and any other training required for the role):

- Emergency First Aid at Work (or other First Aid training course if required)
- Fire Marshal
- Emergency Evacuation training
- Manual handling training
- Defibrillator training
- Undertake other training as required
- Any other iHASCO modules relevant to the role

**Other**
- Receive and log all lost property handed into the Lodge and ensure items are handled in a sensitive and appropriate manner.
- General ad-hoc administration.
- Role modelling the Trust’s organisational values of commitment, inclusion, belonging, growth and innovation.
- Carrying out any other duties relevant to the role, as requested.
- A deep commitment to the values, ethos and mission of the Rhodes Trust.

**Please see more duties on the Job Description**

**Essential skills, experience and qualifications**:

- Experience of working in a customer-facing environment, ideally within a reception or security role
- An understanding of Health and Safety in the workplace
- Experience of working within a small team
- Have a proactive and enthusiastic attitude
- Possess a high conversational standard of spoken English.
- Excellent interpersonal skills and an ability to create good working relationships with people at all levels across the Trust.
- Excellent interpersonal skills and enthusiasm for meeting new people
- Be presentable and approachable
- Be able to work without direct supervision

**Please see more duties on the Job Description**

**Desirable skills and experience**:

- Porter or Security experience
- IT proficiency in MS Outlook and Word
- Relevant Customer Service Qualification
- First Aid Qualification
- Experience of working in an educational or commercial environment

**Benefits of working here**

We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each ot