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Administration Support Officer
2 weeks ago
**Administrator / Coordinator - Compliance Team**
**Salary £21,328 / Northwich / Full time 37.5hrs / Permanent / Monday to Friday**
RMG, one of the UK’s largest Residential Property Management companies, has an exciting opportunity for a Compliance Coordinator / Compliance Administrator.
**You’ll be based at our Northwich Office (CW9 7LN) working your 7.5 hour day with flexible start/finish times between 8am and 6pm to suit you**
**What are some of the benefits we have to offer you?**
- A competitive salary of £21,328 per annum (equivalent to £10.93 per hour)- A great work/life balance working Monday to Friday, with flexible start/finish times to suit you- 25 days holiday plus Bank Holidays plus Your Birthday off- Comprehensive induction / training, plus your very own ‘buddy’ to support you day to day- Free on site parking- Free drinks and Free fruit- Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more (all to a generous fixed amount), plus 24/7 access to remote GP Services- Free Eye Tests- Earn up to £1,000 with our ‘Refer a Friend’ scheme- The opportunity to join a small, friendly and supportive team
As our Compliance Administrator / Compliance Coordinator, you’ll initially be overseeing your own area of compliance focus (we call them modules), ensuring that we are instructing regulatory / legal requirements on behalf of our clients.
Once you’ve got your own module buttoned down, you’ll be able to gather some experience of other team member’s modules, in order to be able to support and help each other, but also giving your role variety.
**What are some of the things you’ll be doing? **
- You’ll be receiving customer enquiries (internal and external), establishing their needs and providing appropriate advice, guidance, ensuring the highest level of customer satisfaction at all times. You’ll be producing documentation resulting from these enquiries, ensuring accurate information passes to appropriate colleagues. Data input - keeping the compliance database up to date.
**What skills and experience will help you to be a successful Compliance Administrator / Compliance Coordinator?**
- Previous administration support experience
- You’ll be super organised and a confident problem solver- Providing a high level of customer service will come naturally to you- You’ll have great communicate skills, both written and verbal- You’ll be confident using Microsoft (Outlook, Excel and Word) to a basic to intermediate level; being able to do Excel vlookups, etc is an advantage, but it’s not essential - you’re willingness to learn is far more important- Being able to pick up new systems quickly is key
- If you’re already experienced in Health and Safety and have a compliance understanding, that would be also be beneficial
**This role would suit someone who is .** resilient, with a ‘can-do’ attitude. Someone who is excited by gathering and obtaining information when adding new sites to the database and establishing what’s needed by way of compliance.
You’ll also be confident to ‘challenge’ the Property Managers, (eg when one of their properties is not compliant). But above all, definitely someone who is willing to learn and develop.
**Who wouldn’t want to work for a company who invests in them as individuals?**RMG will not only support you doing your role within the Compliance Team, (be that specific training courses or supporting you just doing the day job), but they will also invest in the “future you” and your career development So, if you have future career aspirations, RMG might just be able to support you achieve these too
**So, who are RMG?**
RMG is one of the largest and most respected property management companies in the country, with more than 100 years of successful property management experience. Our property portfolio spans over 127,000 households across the UK.
RMG embraces diversity and equal opportunity in the workplace.
