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Sales and Marketing Administrator

2 weeks ago

Blackburn, United Kingdom DARWEN TERRACOTTA LIMITED Full time

**Essential Experience, Qualifications and Competencies**:

- 1 year experience in a customer advisory role
- 1 year experience in an administration role
- Experience in using Microsoft Excel
- Verbal and written communication skills
- Attention to detail and recognition of the importance of accuracy
- Organisational skills with the ability to organise and prioritise own workload
- Ability to develop excellent product knowledge
- An excellent work ethic and a willingness to learn on the job and go the extra mile
- A positive and confident personality with pragmatic problem-solving skills

**Desirable Experience, Qualifications and Competencies or willingness to learn**:

- Sales Order Process experience
- Marketing (or similar) Qualification and/or relevant experience in a marketing role
- E-commerce management (WooCommerce & eBay)
- Social media management and content creation

**Responsibilities include but are not limited to**:
**Sales -**
- Manage the administration of day-to-day accounts, onboarding new accounts, processing orders, liaising with the warehouse to pack orders, arranging deliveries and invoicing orders once delivered.
- Responsible for an eBay e-commerce store (orders are passed onto production and all customer queries are answered in a friendly and timely manner). Ensuring that stock levels are kept up to date on our eBay account and website.
- Handling customer queries including orders, available stock, complaints, and accounts.
- Generating Sales Orders, Invoices and Delivery Notes on Sage.
- Communicating with the warehouse and arranging deliveries.
- General duties such as reception duties, filing, data input, and general admin duties.

**Marketing -**
- Basic maintenance of the company website
- Social media content creation across LinkedIn, Facebook and Instagram; you will be the primary owner of all social media activity on all platforms
- Be the single point of contact for all basic marketing-related activities within the company
- Responsible for updating an eBay e-commerce store (ensuring listings are kept up-to-date)

**Working hours -**

37.5 hours per week

Monday to Friday between 9am to 5pm or 8am to 4pm

**Salary**
- Based on experience and qualifications.

**What you'll get from us -**

The opportunity to work in a friendly but highly motivated and collaborative in-house team, which is independent and highly agile

An opportunity to grow and learn from working with us

Your opinion will always be sought and listened to

Relevant training, coaching and support throughout your career

Company pension & Health benefit scheme

33 days holiday (including bank holidays)

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- On-site parking
- Sick pay
- Wellness programme

Schedule:

- 8 hour shift

Reference ID: DTLSALES