Performance Reporting and Insight Lead

**LET’S CUT STRAIGHT TO IT**

**Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.**

Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.

We have a brilliant opportunity to join our Waste Network Operations department as a **Performance Reporting and Insight Lead **You’ll be responsible for supporting the strategic direction of the operational teams to drive priorities.

In this role you will play a key role in delivering operational change across the Waste Networks organisation. Working closely with the operational Business Leaders and Team Managers to ensure performance improvement is implemented consistently, monitored appropriately and sustained, while also collaborating with various teams to help focus and embed strategic change. You’ll drive the use of analytical tools and techniques to put great insight in the hands of people who can take action, whether it’s optimising our resources, understanding operational performance or developing predictive capability - you will be at heart of this.

Sound like you? Please read on.

**LET’S TELL YOU MORE**

Your key accountabilities in helping us will be:

- Drive and lead the strategic tooling, operating model, and insight & analytics practice across the data community in Waste Networks, whilst collaborating with similar and central communities across Severn Trent
- You will be jointly accountable, with the Head of Waste Networks, for the delivery of team objectives including engagement, finance, health and safety and operational performance; developing a short, medium and long-term plan for improving the performance of Waste Networks
- Partnering with senior leadership, influencing, and driving the data agenda, providing expert guidance on best practice, and challenging the status on all things data and insight related
- Contribute to and constructively challenge any poor performing aspects of the end-to-end process. Provide constructive feedback loops and drive learning at all times
- Constantly search for more effective, faster and cheaper ways of delivering outstanding service to our customers
- Work collaboratively with support services (stores, transport, training, procurement, central planning) in other parts of the organisation to resolve operational issues

**WHAT WE’RE LOOKING FOR**

Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.

We want people who show up and roll their sleeves up. Restless spirits who are ready to be part of something bigger, who care, who really care... because when you really care, you’ll go above and beyond. When you really care you don’t just talk about it, you do more.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.

And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups - LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.

**We do more, because we care.**

**HOW WE’LL REWARD AND CARE FOR YOU IN RETURN**

It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live. Here’s some of our favourites:

- 31 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to 20% of salary dependent on company performance)
- Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Car allowance of £5,208 pa (pro-rata where appropriate)
- Private medical cover, life assurance, income protection and personal accident cover
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year

**LET’S GO**

To find out more about working with us, search** #LifeatSevernTrent **on social media.