Administrator
2 hours ago
About us
We are a trusted partner to both the private and public sectors, with expertise in delivering award-winning customer services, business process outsourcing (BPO) and public sector and citizen services.
With more than 50 years of experience, we design and deliver innovative, individual solutions for some of the world’s most respected consumer brands and UK public sector organizations, through long-term partnerships.
The Role
This role will join our Purchase to Pay Team in Swansea supporting both accounts payable and purchasing.This is a really supportive team of circa 20 employees and full support and training will be provided to someone who has a desire to get into an accounts-basedrole.
A number of colleagues join this team as Administrators and have gained qualifications with us and progressed and we'd like to offer the same opportunities to the person who joins us in this role.
From a day-to-day perspective, this role will focus on:
- Processing supplier invoices promptly and accurately in line with SLAs
- Resolving Supplier invoice discrepancies
- Process Service Requests (SR). Daily monitoring of SR’s is required in order to meet team targets.
- Provide support for ongoing and Future Projects and inbound Migrations
Skills & Experience Required
Essential:
- Good knowledge of a customer-focused service operation
- Computer literate with the ability to learn new systems and processes
- A desire to undertake training and learn
Desirable:
- Working knowledge and experience in Accounts Payable processes.
- Operational knowledge of Shared Service Centres
- Working knowledge of Business Processes associated with Finance and Procurement.
- Understanding of how purchase to pay processes fit into the overall structure of a Shared Services platform.
- Experience or working with Enterprise Resource Planning Systems (ERP) such as SAP, Agresso
What we can offer
- Full time role - 40 hours
- Hybrid working
- 5% performance related bonus
- Suite of core benefits
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