Head of Hospitality

**Head of Hospitality**

(Job Number: RIC03JK)

**Head of Hospitality - Richmond Villages**

**Witney, Coral Springs Way, Witney, OX28 5DG**

**CQC Rating:Good**

**Working hours and salary**

**£36,000 per annum**

**40 hours per week**

**_Flexible working opportunities:_** ‘Just let us know what hours you would like, and we’ll work with you to endeavour to create shift patterns that work for you around the needs of our residents’.**

Providing more than just retirement living, Richmond Villages offer an aspirational lifestyle to our residents and our first-class accommodation requires a first-class service. As the Head of Hospitality, you’ll be responsible for the management, co-ordination and running of the hospitality, catering and housekeeping departments. You’ll lead the team to deliver high quality and nutritionally balanced meals and refreshments including catering for our care home, households, in the café bar or for specific events and also ensure a high standard of housekeeping & laundry service is provided across the village.

**Who we’re looking for**
You’ll have experience of managing a team in a hospitality or catering environment or you may have previously worked in a similar role in a care setting. Self-motivated and a great communicator, you’ll be comfortable leading a team. Your organised and flexible approach will ensure our teams are sensitive to the needs of our residents. An active team leader, always leading by example to create and deliver an excellent hospitality experience across the Village.

**What your typical day involves**
- Responsible for the management and running of all hospitality operations including the village café bar
- Ensuring the delivery of high quality and nourishing meals to residents across the Village
- Leading on staff management duties including rota management, recruitment, staff appraisals and development
- Working collaboratively with other department heads and function organisers for special events
- Leading on the promotion of hospitality services to maximise revenue
- Developing, operating and monitoring appropriate systems for all kitchen areas, ensuring the cleanliness and hygiene of all kitchen areas and equipment is maintained to the highest standard
- Responsible for the management and running of housekeeping & laundry services across the village
- Liaising on a regular basis with the Head Housekeeper to ensure appropriate stock levels, all machinery is in good working condition and high standards of cleanliness

**What we’ll offer you in return**
- Comprehensive induction, on-going training and development, access to internal apprenticeship schemes
- Your DBS Check (£44) paid for
- Access to Wagestream - an app-based service that offers you the choice to be in control of when you access your earnings*
- Paid breaks
- NEST workplace pension, life assurance & bereavement support
- 33 days annual leave (inclusive of statutory bank holidays)
- Hot meal provided
- Refer a friend bonus scheme
- Uniform provided
- Health & wellbeing tools; including Be Me App, Healthy Minds, Gym Pass & discounted health assessments
- Shopping Discounts (via Xexec)
- Free flu vaccine
- Only available to permanent employees where HealthRoster is used.

**Who we are**

Richmond Witney is a brand-new retirement village located in the attractive spa town well known for its festivals of culture and racecourse. Heralded, due to its abundance of mineral springs, as a health and holiday resort in the 18th century, Witney remains one of the most sought-after locations to live well in the UK.

Providing a perfect opportunity to retire in style, Richmond retirement suites are available to buy or rent. Lifestyle and care packages are available to make daily life completely enjoyable and worry-free. There is also a beautiful care home at the heart of the village providing a higher level of support to those who require nursing or residential dementia care.

For over 20 years Richmond have been at the forefront of luxury retirement living. We're proud that we attract the best people and even prouder of how long they stay with us. Having won numerous awards for architecture, landscaping and care, we are now the benchmark for retirement villages in the UK. A totally fresh concept in retirement living, we ensure our residents retain as much independence and choice as possible while helping retain their 'zest for life'.
- Richmond Villages is part of Bupa. Bupa is committed to ensuring that every applicant is accessed for employment, promotion and development solely based on personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age._
- Representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven