Healthcare Assistant

Bring your dedication and determination here, and you will benefit from the support of an experienced and enthusiastic multi-professional team committed to the delivery of excellent patient care working on a male and female surgical ward. D7

We are a welcoming and friendly place that’s devoted to our vibrant, diverse community. We know where we’re going and we want inspirational, compassionate and caring individuals to join us on this journey.

The role consists of working days and nights, including weekends.

To assist with the direct care of patients as delegated to and supervised by registered nurse / health care professional.

To provide support to the nursing team working collaboratively with members of the multi-disciplinary team and contributing positively to the delivery of high quality compassionate care.

To uphold the fundamental standards of safety and quality always putting the patients first and protecting them from harm.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

To assist registered nurses/health care professionals in the delivery of individualised holistic patient care. according to policy/procedure.

To ensure that consent is obtained prior to delivering all aspects of patient care.

To involve relatives / carers in the delivery of care interacting with them helpfully and in a friendly manner providing information as appropriate.

To ensure care is delivered with compassion and respect to all patients.

To work with the multi-disciplinary team, and contribute to the prevention of patient harm by participating in risk assessments e.g. pressure ulcer development, falls, nutrition, and comfort rounds.

To ensure privacy and dignity are maintained at all times and protect confidential information

To assist patients with all care as delegated by the registered nurse/health care professional.

To assist patients in meeting their nutritional need and accurately record intake on the appropriate charts (if applicable), reporting any changes to the registered nurse / practitioner or doctor responsible for the patient’s care.

To safely and accurately measure and record patients’ physiological observations e.g. pulse, respirations, blood pressure and temperature, escalating and reporting to the registered nurse/health care professional responsible for the patient’s care.

To safely and accurately measure and record blood glucose levels, reporting to the registered nurse / health care professional responsible for the patient’s care.

To accurately document any observations and care provided in the appropriate record informing the registered nurse to whom you have been delegated care, of your actions.

To safely and accurately undertake urinalysis, record the results, and report to the registered nurse or doctor accountable for the patient’s care.

To safely obtain samples (urine, stool, sputum, etc.) in accordance with Infection Prevention policies, guidelines and clinical practices, ensuring accurate completion and verification of patient information.

To safely transport samples to the laboratories in a timely and professional manner.

To safely escort patients to other areas / departments as requested by the registered nurse / health care professional.

To chaperone patients requiring clinical examinations, as per Trust’s Chaperone Policy.

To ensure that appropriate moving and handling techniques and equipment are used when manual handling.

To report back any relevant information to the registered nurse accountable for the patient’s care.

To answer the telephone in a courteous and professional manner, accurately taking messages and informing the relevant person(s).

Respond appropriately to patient concerns and questions raised escalating to the accountable registered nurse / health care professional for the patient during that shift.

To ensure areas are maintained clean and tidy, and are appropriate stocked against agreed levels, including storage areas and medical equipment.

To comply with Health and Safety Regulations and to report a