Room Attendant/housekeeping

1 day ago

Reading, United Kingdom Voco Reading Full time

We are recruiting a Room Attendants at Voco Hotel Reading to be part of our amazing housekeeping team delivering an excellent guest and member experience.

**Expectations**
- Liaise with Head Housekeeper/ Supervisor to ensure all rooms are cleaned in conjunction with guests check in / departures
- Maintain clean rooms by vacuuming, polishing, providing linen services, dusting, cleaning to a high standard and perform other duties as advised by the Senior Housekeeping team
- Deliver consistently high standards of cleanliness, looking after guests requirements and maintaining a polite and courteous attitude
- Replenish linen and guest supplies
- Provide an excellent guest experience
- Reporting any defects such as faults and any areas of concern
- Work on a rota basis on average 5 days per week which will Include weekends

**Experience**
- Passion for cleanliness with a keen eye for detail and high standards
- A desire to consistently deliver an excellent level of service and improve departmental performance
- You’ll have a real focus on quality standards of your own work and that of the team
- Ability to work individually and as part of a team
- Excellent customer service and communication skills
- Flexibility, reliability and work under pressure
- Experience of working in a hotel or in a similar position would be advantageous.

**Benefits**

We want you to enjoy what you do and where you work. That’s why we’ll give you all the support you need plus the following:

- Opportunities for staff progression
- Flexible hours
- Auto-Enrolment into Company Pension Scheme
- Staff uniform
- 28 days annual holiday entitlement including bank holidays
- Paid every 2 weeks

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £10.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Overtime

Ability to commute/relocate:

- Reading, Berkshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- housekeeping: 1 year (preferred)

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