Residential Security Officer

6 days ago

London, United Kingdom OCS Group Full time

**About The Company**:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - **Trust, Respect, Unity, and Empowerment**.

**About The Role**:
**Working Days: Monday - Friday 9am - 5pm**

In this role, you will be responsible for maintaining the safety and security of a residential facility, ensuring the wellbeing of residents and staff through regular patrols, curfew enforcement, and CCTV monitoring. You will play a vital part in managing high-risk individuals, responding to incidents professionally, and upholding health and safety standards. This position requires strong communication and customer service skills, a high level of diligence, and the ability to work effectively in a sensitive and secure environment.

**As part of your role, your key responsibilities will include, but are not limited to:

- Undertake regular inspections and patrols of the building, including patrols of common areas in accordance with local procedures.
- Ensure that the building is locked and secure during curfew periods and confirm the presence and wellbeing of residents overnight.
- Support a safe working environment for staff, residents, and visitors by adhering to Health and Safety legislation, policies and procedures, and reporting any damage/defects occurred.
- Monitor the behaviour of high-risk residents and respond appropriately to abusive or aggressive behaviour.
- Monitor CCTV systems as required and take responsibility for all internal security, including access control.
- Must have Right to Work in the UK.
- SIA Licence
- Strong people and customer service skills
- Good diligence and high standard of work
- Effective communication skills

**How to Apply**:

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