Administrator - Hylton View Care Home

1 day ago

Sunderland, United Kingdom Roseberry Care Centres Full time

Do you have a passion for care? If so we would love to hear from you

Roseberry Care Centres are a provider of Nursing, Residential and Specialist Care. We have numerous homes across the country and we are committed to the wellbeing and contentment of our residents.

We are currently seeking an Administrator to support our **Hylton View Care Home in Southwick, Sunderland**

**Contracted hours: 35**

**Pay rate: £11.74 per hour**

**Main Responsibilities**: (not an exhaustive list)

The post holder will carry out day-to-day Administration of the care centre, its services and grounds to ensure that the Care Centre is maintained in a safe and efficient functional order.

**Main Duties and Responsibilities**:
**Administration**
- To provide administration support to the Home manager to ensure that the care centre is run efficiently and adequately in line with the Company policies and procedures.
- Respond to all enquiries from service users, family of service users and visitors and redirect these enquiries in the appropriate manner to the relevant person
- Maintain accurate and complete financial records of the Care Centre in line with the Company policies and procedures, using the computer and manual systems.
- Process receipts of monies against service user’s accounts and maintain accurate records.
- Prepare and submit relevant service user’s financial information to head office to ensure that invoices to service users and local authorities are produced accurately and promptly.
- To liaise with the relevant colleagues to resolve any outstanding issues regarding accounts.
- Processing payroll and maintain accurate staff attendance records.
- Complete personnel files for service users and staff members in line with the company policies and procedures.
- Actively market the care centre and promote a positive and professional profile within the local community.
- Welcome visitors and potential service users.
- Maintain an effective and informative reception area, displaying relevant information in relation to the Care Centre.

**Communication**
- Act courteously toward staff members, service users and their visitors.
- Attend staff meetings.
- Always act in a manner which respects and promotes the confidentiality of Service Users, Staff and any other involved parties.

**Training & Development**
- Maintain professional knowledge and competence.
- Attend mandatory training days/courses, on or off site, as and when required.

**Health & Safety**
- Report immediately to the Home Manager, or Person in Charge, any accident or potential accident incurred by a service user, colleague, visitor or self.
- Understand, and ensure the implementation of, the Care Centre’s Health and Safety policy, and Emergency and Fire procedures.
- Promote safe working practice within the Care Centre.
- Ensure the security of the Care Centre is maintained at all times
- Staff are responsible for ensuring that they understand the Infection Prevention and Control Policy. They should be fully aware of how and when to use PPE as per company policies and procedures in line with local and national guidelines

**Other Duties**
- Other such reasonable duties within the general scope of the job title at the Home Managers discretion

**Job Types**: Full-time, Permanent

Pay: £11.74 per hour

Expected hours: 35 per week

**Benefits**:

- On-site parking
- Referral programme

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Care home: 1 year (preferred)
- Admin duties: 1 year (preferred)

Work Location: In person

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