Administrator (Nights)

**Morrison Water Services** part of the M Group Services Water Division are the leading service provider in the water and wastewater infrastructure sectors in the UK. We employ C.2800 people across the UK and we are looking for ambitious individuals who are keen to continue their career within the Commercial Sector.

We are responsible for the delivery of multiple long-term frameworks across the UK. From metering to large civil engineering projects, leakage, lead replacement schemes, new pipelines, sewage treatment works upgrades and much more With a 2.1b order book and turnover at 450m, we are market leaders in our field. Joining us gives you the scope and ability to work for an organisation who are not only invested in your career, but your future too.

Being a part of Morrison Water Services, you’ll be joining a value-based organisation, we pride ourselves on living our values while we work
- **Safety**: putting health, wellbeing and safety of people first
- **People**: engaging and empowering everyone to deliver and grow
- **Delivery**: helping deliver our clients business needs
- **Integrity**: behaving respectfully and in a sustainable manner to the individual, our communities and the environment, maintaining accountability and honesty in the way we work***

We are currently looking to recruit a Nights Administrator to support our Welsh Water contract in Bodelwyddan.

As the Nights** Administrator** **you will be part of our waste water team** **who are responsible for **assisting customers with waste water issues that are reported via Welsh Water.**

**As the **Nights Administrator **your duties & responsibilities will include**:

- Liaise with customers on both incoming and outgoing calls as and when required
- Allocating work to crews whilst considering urgency, geographic and crew capabilities
- Ensuring information loaded into the system (SAP) is updated accurately
- Review and where necessary update reports provided to ensure system compliance

**Skills & Knowledge Requirements**:

- Working to tight deadlines
- Excellent foresight and ability to plan ahead
- Customer focus
- Stable and consistent, always operating with integrity

**Additional Information**
- The working shift pattern is a staggered shift covering the hours of 19:00 to 07:00, 365 days, working 4on/4off 10hr shifts.

**In return for your skills and expertise, we are offering a competitive benefits package including the below**
- 20 days' annual leave plus 8 days' bank holiday
- Matched Pension Scheme
- Annual Bonus
- Access to our Employee Assistance Programme
- Opportunities to progress in a successful company
- Life Assurance
- The option to take out Personal Accident Insurance
- The ability to partake in Payroll giving

Access to My Rewards which provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bill & top retail brand discounts.

Here’s a few so you can see the type of saving’s you can make:

- Up to 7% discounts on major supermarkets
- Up to 52% on Cinema tickets
- Up to 33% on holidays and travel
- Up to 10% on restaurants and takeaways
- Up to 25% off gym membership