Dental Receptionist

2 weeks ago

Herne Bay, United Kingdom MyDentist Full time

**Responsibilities**

Responsible for ensuring that our patients always receive the best quality patient experience. Optimising utilisation of surgery time and supporting the efficient and effective running of the Practice.

Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating information about waiting times

Accurately update and protect patient information including on the patient electronic database

Book next appointments before the patient leaves and action reminders including courtesy calls

Meet set KPIs

General Money Handling

**Person Specification**
- Caring and compassionate
- Excellent interpersonal skills including a professional and welcoming telephone manner
- Excellent organisational skills in order to manage multiple tasks and process timelines
- Demonstrates flexibility
- Able to build strong relationships with the Practice team
- Excellent verbal and written communication skills
- Willingness to learn about all products and services offered
- Ability to use IT and operate a computer based system

**Job Types**: Part-time, Permanent

Pay: Up to £11.53 per hour

Expected hours: 8.25 per week

**Benefits**:

- Company pension
- Flexitime
- On-site parking

Schedule:

- Day shift
- Overtime
- Weekend availability

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

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