Operations Assistant Support

**Operations Assistant Support**

**Grade: E**

**Vacancy Hours: 37 hours per week**

***Contract: Full Time, Permanent**

**Location: Countywide - Hybrid working**

We’re looking for an Operations
Assistant to join our Integrated Passenger Transport service in supporting the
Operations Team Leader in the day to day operational duties regarding the safe,
reliable and cost effective operation of IPT’s minibus fleet.

Our Team

Our service
is responsible for the safe and efficient use of over 100 vehicles to transport
people in North Yorkshire. Our team comprises approximately 340 drivers and
passenger assistants that operate at locations throughout North Yorkshire.
The team
delivers approximately 750,000 passenger journeys per year including 20,000
wheelchair user journeys.

The transport provided enables people to access day
centres, learning opportunities, supported employment and other meaningful
activities in our community. We also undertake registered local bus services
and community transport journeys, we also provide passenger assistants for
children who require extra support to attend school.
We have a
great working environment, with a team of people who want to give something
back to the community.

The role

As an Operations
Assistant you will work with the Operations Team Leader to support the day to
day operation of a safe, reliable and cost effective transport service. You
will monitor the compliance of the Operation including checking that the
training of staff is up to date and that DBS checks, driving licences, driver
health checks and other elements are all compliant. You will then use this
information to produce regular compliance reports.

You will also make sure that safety procedures, team guidance and statutory
regulations are complied with at all times, and to work to defined standards to ensure that NYC vehicle maintenance
procedure is adhered to and develop practices to ensure local driver compliance
as required and liaise with Fleet Management appropriately.

You will
also be required to hold an Enhanced DBS which we will provide.
What you will
bring

You will have experience of working in a customer service
environment with good communication skills both verbal and written and a
working knowledge of Microsoft packages such as Word and particularly Excel.

Ideally, we are looking for someone who has experience in
Knowledge of routine vehicle checks and maintenance procedures, Knowledge of
Health & Safety issues in a driving and/ or a care role, Knowledge of
vehicle scheduling but full training will be provided.

Working at North Yorkshire County
Council

As our employee you
have immediate access to our fantastic Everybody Benefits package, offering
huge savings on the many discounts available to make your money go that bit
further, from savings of up to 10% on high street fashion, food outlets,
supermarkets, days out experiences, and DIY stores as well as discounted
weekend breaks or annual holidays. There are also salary sacrifice schemes
on cars and technology, and for those who like to keep fit, discounts on
clothing and local gym memberships. Plus lots more

In addition to this
you will have 28 days holiday which increases year on year, plus bank holidays,
a generous local government pension with the option to pay more should you want
to, and continuous professional development which offers an opportunity for a
clear career path.

We welcome and
celebrate diversity and inclusion and the strengths this brings to our
communities and workforce. We aim to provide excellent and efficient local
services enabling everyone to fulfil their potential, to do this we give
everyone equal access to services and job opportunities. We heavily invest in
the development of our employees, providing training and development to further
enhance their careers.

This really is a
role that provides plenty of job satisfaction, for an informal chat about this

Key Documents

**Job Description**:
Total Rewards Brochure

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.