Receptionist

2 weeks ago

Aberdeen, United Kingdom Coretrax Global Ltd Full time

Coretrax is seeking a Receptionist to join our Aberdeen facility, based in Portlethen. The Receptionist is responsible for the provision of competent support across the business, in particular, in aspects of Operations, Sales, Accounts and Office Administration. The Administrator / Receptionist is responsible for providing a friendly and professional first impression to all individuals either contacting or visiting the Company.

**Position Responsibilities**
The **Administrator / Receptionist** is responsible and accountable for (but not limited to) the following:
*
General*
- Answer the telephone in a polite and courteous manner, take any messages and contact details regarding call backs as and when required.
- Meeting and greeting visitors when they arrive at the office and offering tea and coffee / water.
- Adhering to the visitors signing in policy at all times, ensuring all visitors sign in/out the visitors’ book, conduct and record inductions as necessary and direct visitors to the relevant personnel.
- Arranging all courier collections as required and sending of all outgoing mail.
- Booking of conference rooms and arranging catering / lunches for meetings
- Booking of taxis when required.
- Ordering of all company consumables and ensuring that there are no shortages - i.e., tea, coffee, hand-soap, toilet paper, stationary
- Maintain the reception area and act as the point of contact for all reports of repairs and act accordingly.

Administration
- Typing up meeting minutes, and note-taking at operational and safety meetings as and when required
- Setting up conference calls and meetings where required
- Filing of documents to ensure consistency.
- Processing of expenses through concur
- Adhere to and advise on any improvements to Company policies, procedures, and processes.

Operations
- Updating workshop general procedures.
- Provide support with Purchase Order creation.
- Support the Sales and Operations team and provide efficient customer service.
- Updating workshop related spreadsheets (sales, productivity, service logs, etc.).
- Assist with the administration of travel requests (visas, flights, accommodation, etc)

The duties outlined above are not exhaustive. The Company reserves the right to add to or amend the responsibilities of this role as required.

*
Selection Criteria - Essential*
- Excellent communication skills
- Strong Microsoft Office skills
- Motion knowledge
- Attention to detail
- Prioritisation skills
- Flexible and adaptable
- Problem solving skills
- Ability to work on own initiative

**Selection Criteria - Desirable**
- Sage 50 knowledge
- Import/Export knowledge/awareness

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