Reservations Sales Agent
1 week ago
. Deal with both groups and meeting room enquiries
- Ensure that enquiries are dealt with effectively and in a timely manner.
- Be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises in order to maximize hotel sales.
- Ensure that all calls are dealt with in a pleasant and professional manner.
- Check all correspondence in connection with group and meeting requests and deal with it accordingly and in a timely manner
- Run all suitable reports connected with rooms and distribute to the appropriate distribution list.
- Work in accordance with the rooms’ strategy and top line actions.
- Communicate and co-ordinate group enquiries, rate quotes with the Reservations & Revenue Manager as appropriate.
- Assist on reception when required to support the reception team.
**Benefits**:
- Hotel and food & beverage discounts in Accor properties globally
- Discounts with key partners (e.g. Europcar, Emirates, Eurostar, Nuffield Health)
- 2 free weekend breaks per year in the UK
- Pension (Subject to availability and T&C)
- A meal per day on duty
- Uniform provided
- Extensive training with real perspective to develop within the company
**Job Types**: Full-time, Part-time
**Salary**: £10.19 per hour
Schedule:
- 8 hour shift
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